Question for the group…we are testing Zoom VDI with IGEL’s CP and everything is working great. The only remaining issue is the current selection of the microphones. Looks like Zoom
Continue readingIGEL OS 11 (11.03.530) connected to ICG but not working
Hi, are they known issues of ICG 1.04 and IGEL OS 11 (11.03.530)? I have a connection to ICG but other then restart over UMS (6.02.120) is not working. I
Continue readingIf you buy a new UD3 device do you still need to purchase a license for IGEL OS 11?
If you buy a new UD3 device do you still need to purchase a license for OS11? So if we have 200 converted devices and 100 UD3s, we would need
Continue readingUpdated our PKI infrastructure, now can’t login to the IGEL UMS console?
Hello! We just updated our PKI infrastructure last night and I need to update our LDAP config/cert, but I’m unable to login to the UMS console. Is there another method
Continue readingIs it possible to Upgrade a IGEL UDC V2 to V3 like this one via UMS?
Is it possible to Upgrade a UDC V2 to V3 like this one via UMS? Or do I have to recreate / rebuild the PC with the V3 Stick from
Continue readingWhat controls whether the IGEL UMS thinks a device is still updating?
What controls whether UMS thinks a device is still updating? I have a remote device that I applied new firmware to, it downloaded, it rebooted, and now is showing the
Continue readingStrange dropdown menu/right click contextual menu behavior? with Dell Latitude E55xx series laptops running IGEL OS
Lets talk about touchpads on Latitude E55xx series laptops. Anyone else experiencing lots of pain with these due to over sensitivity and strange dropdown menu/right click contextual menu behavior? I
Continue readingError connecting IGEL OS to ICG – says connected but receive “Error: Failed to register the device at the UMS”
Getting error when connecting endpoint to icg. it says i am connected to the icg but get Error: Failed to register the device at the UMS. Which UMS / ICG
Continue readingHow to establish a VPN connection on IGEL UD Pocket without ICG?
Hi, we have here a UD Pocket v10 where the users log in via LDAP. Now this client should become mobile, it should establish a connection to the company network
Continue reading“Installation of IGEL Cloud Gateway terminated with error:Connection refused” during IGEL ICG install
Hi, I wanted to install the ICG but get this error: “Installation of IGEL Cloud Gateway terminated with error:Connection refused.” If i connect with the same information using putty or
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