Who knows this error It happens after a firmware upgrade. I think it’s a browser thing (Citrix in Appliance mode) but can’t find it and they cannot start a desktop
Continue readingIGEL UD Pocket still pulling old license even after removing it from ILP and manually assigning a new license
I have a UD Pocket that had a license. I removed the hardware from this license pack on the portal. I deleted the license files from the device and manually
Continue readingError: “HTTP response code said error: response code: 404” updating firmware on IGEL OS
Hello, I am having issues updating firmware on IGEL from UMS. Recently I deleted all firmware, re-downloaded firmware, created new profiles, made sure paths to firmware matched up properly, rebooted
Continue readingIs anybody passing an internal webcam through the IGEL OS into a XenApp RDS Session
Is anybody passing an internal webcam through the Igel OS into a xenapp RDS Session Yes, Logitech C920 and 922 I am using a Dell All In One Device with
Continue readingWhen adding a second thin client it seems to have the same unit ID as the first one and ends up “overwriting” it in the UMS
Hi guys, I am currently experiencing an issue the I am adding IGEL thin clients into the UMS. We can add a thin client into the UMS but when we
Continue readingWhat does the red cross icon in the IGEL UMS mean and how can i fix it to green?
Hey Everyone, my Igel Thin Client UD2-LX 50 works fine, but on the Client in OS 11.02.150.01 under “Information” i have a red Icon (red cross) at the row “Universal
Continue readingHow to hide the menus from users and limit to admins only on IGEL OS?
Is there a way to hide the menus from users and limit to admins only? You can remove access with the following profile setting User Interface -> Desktop -> Start
Continue readingTools for either IGEL ICG or UMS to view latency between IGEL OS and UMS/ICG?
Are there any tools available within either ICG or UMS that allow us to see the latency between the TC, and UMS/ICG? Bueller? Nothing native, AFAIK. But, take a look
Continue readingHow to pass a printer into CItrix session and use a custom driver name on IGEL OS?
Trying to pass a printer into ica session and use a custom driver name, but it doesn’t seem to accept it. Do I have some syntax incorrect with this? I
Continue readingHow to officially recycle IGEL devices?
Hey Guys, we have some old Igel Devices like IZ1-HDX, UD2-LX Multimedia and UD3-LX 30p. Is there an official way to recycle or scrap these devices? If not, we would
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