Good day! Please tell me, when setting up a FTP server for updating the firmware via cloud gateway, can I specify any port that I need? Thank! Good day Dmitry,
Continue readingMultiple IGEL UD Pocket devices fail during the “IGEL Workspace” splashscreen on boot
Hi all, we have multiple devices with UDP which have a problem during the boot process. The boot process seems to fail during the “IGEL Workspace” splashscreen. It never reaches
Continue readingLooking for IGEL Cloud Gateway (ICG) Securtiy Best Practices
Good day! I need to check for information security of igel cloud gateway. Does anyone have any practice with this or maybe have some recommendations? Thank! Good morning Dmitry! What
Continue readingIssues with IGEL RX420, Citrix Workspace App is crashin and Teams HDX support is missing?
Dear Igel community, we can already lie our hands onto an early access Igel Rx420. It came running Igel OS v11.01.100. I am having the following issues so far: Citrix
Continue readingHelp as Microphone is not detected on IGEL OS
Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop
Continue readingAnyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240?
Anyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240? I don’t have one by hand but let me ask, does it work
Continue readingUnable to register IGEL OS device to fresh UMS install
Hello – We are migrating our UMS from a local server to a server in a private cloud and are unable to register our test device running OS 11.04.100.1 with
Continue readingSound quality when attending a Zoom meeting through Citrix on IGEL OS?
We seem to be having a problem with the sound quality when attending a Zoom meeting through Citrix, on some peoples laptops the sound is very tinny, is there a
Continue readingWhat protocols are supported by the IGEL OS client to help with setting up firmware update repos?
Hello All. Looking to explore option of setting up repos in various geo location. What protocols are supported by the client? I have seen references in this thread to HTTP(S),
Continue readingWhat do the IGEL device icons mean in the UMS?
Where can I find documentation on what the icons in UMS mean? I am pretty sure it has to do with the status of a TC. Online/offline/logged in? kb.igel.com/endpointmgmt-6.06/en/devices-37282362.html Thank
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