Hi all, a customer is using AD logon for the Thin Client. Is it possible to use this credentials via SSO to a Citrix Chrome Browser Session or a Citrix
Continue readingCitrix Workspace App Troubleshooting and Support Articles in the IGEL Community
How to logon to our AD / IGEL OS desktop and after Citrix self-service autostarts
Hi all, I’m using an UD3 and logon with AD Credentials to authenticate a user (see screenshots). Now I use Citrix self-service as the method to access ressources from our
Continue readingLooking for my IGEL users to be able to reset their Windows passwords?
Looking for my IGEL users to be able to reset their Windows passwords. We are a Citrix shop. Would this be a IGEL configuration or Citrix Storefront configuration needed? You
Continue readingSome users experiencing increased disconnections from Citrix Virtual Desktops
Hello everyone, we recently updated a couple of UD2-LX 50s from 11.04.200 to 11.04.240. Since then, some users have had increased disconnections from a virtual Windows desktop (Citrix XenDesktop 1912
Continue readingHow to restart a display (with an integrated ThinClient – without keyboard and mouse) on IGEL OS?
Question from a customer: How can I restart a display (with an integrated ThinClient – without keyboard and mouse) and cleanly reload the Citrix session, which starts with autologin, if
Continue readingUSB webcam working in our Citrix desktop (1912 LTSR), running 11.03.580 (CWA 2004) not working for all apps
Trying to get a USB webcam working in our Citrix desktop (1912 LTSR), running 11.03.580 (CWA 2004). Is there still no 64-bit webcam redirection support in the Linux CWA? Skype
Continue readingHow enable logs and to download log files from IGEL OS?
Citrix Support is asking me to provide logs as described here support.citrix.com/article/CTX217629 . First step works and it generate file in /tmp. How do I get files of the IGEL
Continue readingUsers are complaining of frequent disconnects on IGEL OS 11.04.240.01 with Citrix Workspace App version 1909
We are experiencing Disconnect Issues – Client running 11.04.240.01 with CWA version 1909. Users are complaining of frequent disconnects. There has been no change that we know of but we
Continue readingHow to configure the middle mouse button throguh a Citrix session on IGEL OS?
Hey there, I’m not quiet sure, if this is the right place for this question. We use Citrix with IGEL (UD2-LX 51, 11.04.240.01 or 11.03.500.01) or with fatclients and Citrix
Continue readingWhen using IGEL Shared Workplace, how to enable password changes?
When using Shared Workplace, is there something that needs setup on the back end for password changes to work. I have logins working through Shared Workplace, but if a user’s
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