There was an old thread from earlier this year on it, but has anyone else load balanced their UMS servers using a NetScaler or similar, pointing your clients to a
Continue readingFirewall Troubleshooting and Support Articles in the IGEL Community
How to configure automatic registration on IGEL OS and UMS?
I’m trying to get automatic registration to work but maybe I’ve missed something. The client can resolve ‘igelrmserver’ and ‘Enable automatic registration’ is checked in UMS. I reset the client
Continue readingHow the TCP/UDP communication for the shadowing feature between UMS Console and Endpoint via ICG works?
Good morning everyone! I’ve installed the latest UMS and ICG in our environment. Now I have some problems with shadowing. I think this is a communication issue. Before I start
Continue readingIGEL OS lossing connection with ICG
Hi All, Just recently updated to: ICG 2.01 UMS 6.02.110 ICG loses connection. This has been the 2nd time this has happened since the upgrade(2 days ago).When I check the
Continue readingReceiving Device “Never Connected” when scanning for new devices in IGEL UMS
Device “Never Connected”. I’m getting this when scanning in on some new devices. They never get the license or anything. Could there be something in the bios blocking this? Did
Continue readingUMS stuck in ‘update mode’ when upgrading HA environment with 2 domains
If anyone is awake 🙂 Upgrading HA environment with 2 domains. 1 domain shows upgraded, the other domain which has 2 servers shows not upgraded in the console, but locally
Continue readingDevices show up in the UMS console as RED or Offline when I know they are not
I am seeing an issue where devices show up in the UMS console as RED or Offline, however these devices are running just fine and are able to be Shadowed.
Continue readingIGEL UMS keeps showing the device as “No Valid license”?
Hi, I’m new to IGEL and currently evaluating IGEL OS on repurposed PC. I’ve successfully deployed a first desktop – licensed correctly. However, for my second desktop, UMS keeps showing
Continue readingUpdated to IGEL Universal Desktop LX 10.06.100 from within UMS 6.02.100, now unable to update profiles to this new version
Hi, i recently downloaded new IGEL Universal Desktop LX 10.06.100 from within UMS 6.02.100, but now i’m unable to update profiles to this new version. The latest firmware version i’m
Continue readingError “Can’t recieve certificate from server” trying to connect via IGEL ICG
Hello everybody, im on my way to set up an test lab for a customer. We got 1 IGEL UMS Server, 1 IGEL ICG Appliance and 1 UD Pocket. The
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