I have a UMS and an ICG running just fine on their own and have connected just fine, but as soon as I enable UFW on the ICG running on
Continue readingFirewall Troubleshooting and Support Articles in the IGEL Community
Aftrer updating IGEL UMS the “Check for new firmware updates” fails with error “Internal error: java.lang.NullPointException”
Hi! I just made a big update jump on UMS from 5.09.xx to the latest 6.04.100. Now after the update clicking “Check for new firmware updates” I get following error
Continue readingIs there an easy way (via Terminal?) to test the connection to a IGEL UMS server?
Is there an easy way (via Terminal?) to test the connection to a UMS server? I’m trying to figure out why I can reach the UMS server from a new
Continue readingWhen authenticating to the domain the logon process can take a good 10-20 seconds on IGEL OS 10, any way to speed this up?
Hi all – when authenticating to the domain the logon process can take a good 10-20 seconds (saying ‘validating logon’) before it gives me my desktop icons – any idea
Continue readingIGEL UMS server stopped allocating licenses
UMS server has suddenly stopped allocating licenses. We have sufficient licenses. I am also unable to allocated the manually, I just get a Connection error message when trying to do
Continue readingError adding IGEL OS to UMS, receive “error: Failed to send command data”
Hi all, our customer has a problem to add an IGEL UD3-LX51 into the UMS, He gets the following error: Failed to send command data. Does anyone know how to
Continue readingAfter adding a pack of IGEL OS 11 licenses our automatic deployment for OS10 stopped working
After adding a pack of OS11 licenses our automatic deployment for OS10 stopped working… Any thoughts on why? Are the concerned devicess maybe already converted to WE? Nope the device
Continue readingError “No such field de.igel.rm.mgt.common.data.ModifiableTCData.fwcToFileldListMap” on every click after upgrading IGEL UMS
Updated UMS to 6.03.130 and now receiving this error on every single click. Any ideas? Has anyone seen this before or have a fix in mind? “No such field de.igel.rm.mgt.common.data.ModifiableTCData.fwcToFileldListMap”
Continue readingUnable to deploy IGEL Desktop OS 10.06.130 on our thin clients over Wi-Fi
Hi IGEL Community, I’m trying to deploy IGEL Desktop OS3 10.06.130 on our thin client which are connected through Wi-Fi. Somehow i’m unable to install this firmware remotely, are the
Continue readingError “error exchanging passwords!” registering IGEL OS devices
Anyone come across an issue when registering a TC for the first time, we get an error “error exchanging passwords!”. We have 50-60 registered IGC clients already, so this is
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