Am I able to give users the ability to trigger a firmware update? Maybe a custom application with the update command? When I tried to do this, I get an
Continue readingIGEL Firmware Updates Troubleshooting and Support Articles in the IGEL Community
Aftrer updating IGEL UMS the “Check for new firmware updates” fails with error “Internal error: java.lang.NullPointException”
Hi! I just made a big update jump on UMS from 5.09.xx to the latest 6.04.100. Now after the update clicking “Check for new firmware updates” I get following error
Continue readingIGEL UD Pocket Error: “Failed to download data system is not fully operational”
Hi All, Not sure if this is the correct channel. We are running into some issues with the IGEL UD Pockets 10.06.130.1. We received these from CDW. I am having
Continue readingAfter upgrading to IGEL OS 11.3.110 the WiFi could not be established?
HI, after Upgrade to Igel OS 11.3.110 the WiFi could not be established because, Igel dont recognize the WiFi Adapter. With OS11.3.100 all works like a charm. COuld someone please
Continue readingNEW IGEL Universal Management Suite 6.04.100 is live!
NEW IGEL Universal Management Suite 6.04.100 is live! I’m happy to say IGEL has released UMS version 6.04.100. It is packed with tons of new features and fixes. Please refer
Continue readingIGEL HA configuration / install question
For an HA configuration where you install the load balancing component of UMS, do you need to do anything out of the ordinary when uploading files and such if you’re
Continue readingHow to update an IGEL UDC 2 (IGEL OS 5) to OSC (IGEL OS 11)?
Hi, Which are the proper licensing steps to update an UDC2 (v5) to OSC (OS11)? • Update UDC2 to latest v5 firmware. • Add UDC2 to UDC3 (v10) upgrade license
Continue readingIs possible to update IGEL UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140?
Hi, Is possible to update UMS 5.03.100 directly to 6.03.130 or is recommended to update first to 5.09.140? Thanks Hi, you should be able to upgrade directly, but please make
Continue readingError “Couldn’t find valid IGEL partition” after a firmware update on an IGEL UD3
Hi all. I’m getting “Couldn’t find valid IGEL partition” error after a firmware update on an IGEL UD3-LX 51ac. Does anyone have the UDC 10 Recovery? I’ve tried registering with
Continue readingIGEL OS 10 converted devices seem to be losing their IP addresses
We’re having a bit of an odd issue on converted devices running IGEL OS10 where the machines appear to be losing their IP addresses. Here is a message from our
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