I have just purchased some WE license but i still have some converted PCs that require UDC3 license. Can i use some of the IGEL Workspace Edition license as UDC3
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
How to get Citrix XenApp and fujitsu USB scanner working without using Native USB Redirection and without installing drivers
Hi all, a customer has Citrix XenApp and fujitsu USB scanner. On his windows devices, he uses usb twain redirection. Is this possible also on IGEL OS? Is supported? It
Continue readingIs it possible to for the UMS to retrieve licenses and activate it on my thin client without being connected to the Internet?
My UMS server and Thin Clients are not connected to internet. It is in a closed environment. Just received my Workspace Edition license pack and I managed to register my
Continue readingHow do I revoke an Enterprise Management Pack (EMP) license from IGEL OS and leave the IGEL OS Workplace Edition in place?
how do I revoke an EMP license from a TC and leave the WE in place? This, but in reverse. mybrokencomputer.net/t/licensing-igel-thin-clients-for-igel-cloud-gateway/49 Its definitely not the same going in reverse. So
Continue readingAfter upgrading to IGEL OS 11.03.500 some users complaining monitors are not staying in extended mode
Hello Everybody – I updated to the newest 11.03.500 build to be able to get access to CPs and I’ve got a few users who now have issues with their
Continue readingHow to get test-licenses to connect a UD Pocket with the ICG?
Hi all, where can i get test-licenses to connect a ud-pocket with the icg ? thx Hi Oliver, you can get a demo license for OS11 + ICG by going
Continue readingHow to move an IGEL OS license from one UMS to another / split a license pack?
We purchased a bunch of license like 20 for start. I have all activated under 1 UMS. Is it possible to take 1 license key out for deployment in a
Continue readingHow to set unused IGEL OS licenses back to deactivated?
If a large block of licenses is activated in UMS accidentally before splitting the pack out, is there any way to set the unused ones back to deactivated? I split
Continue readingHaving cert problems on our test IGEL ICG – test client device is giving me an error of failing to get ICG certificate
I’m having all kinds of cert problems on our test ICG. Our test client device is giving me an error of failing to get ICG certificate. The remote installation of
Continue readingAt what number of endpoints would it be recommended that IGEL HA components be installed on separate VMs
At what number of endpoints would it be recommended that HA components be installed on separate VMs. I was looking to use the UMS & LB installed together, but this
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