after upgrade the UMS Linux server from 6.09.120 to 6.10.140, once upgrade completed successfully, we are getting the error while login into UMS management console “The server is not yet
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
The device just shows “Waiting for license”
Hello, we just flipped a desktop into a thin client (11.08.290) and selected STARTER LICENSE. However, the device just shows “Waiting for license”. What did we do wrong and what
Continue readingWhen I try to register device to UMS server i am getting following error “Parsing of command reply failed”
When i try to register device to UMS server i am getting following error “Parsing of command reply failed” anybody know how to solve this? 11.08.275.01 firmware version IGEL OS
Continue readingI get an error message “could not manage your device because of an internal error #37”
Hi, I just upgraded my first test device to OS 12 (UD3 LX 60) via USB install. When I try to join it to UMS via ICG (both version 12)
Continue readingWhat happens when I move them to an external network (WAN)?
UMS 12 and OS12 question, If I register devices locally on my LAN with UMS 12 (Registered on IGEL Customer Portal and ILP), What occurs when i move them to
Continue readingWhere can i find the cache location where the rdp-clientlicense is stored
Hello, on IGEL OS 11 linux where can i find the cache location where the rdp-clientlicense is stored? We have issues with some devices and want to remove the cache
Continue readingHow I can remove/add Hardware from an IGEL OS Licence?
How I can remove/add Hardware from a Licence? I might be wrong but isn‘t this pack expired? Yes it is expired. Better said, how can I move the Hardware to
Continue readingError “Internal error: java.lang.NullPointerException See log files for details” pushing licenses after updating to IGEL UMS 6.07
Hi everyone. We recently updated to UMS 6.07. When I try to push licenses, I get the message “Internal error: java.lang.NullPointerException See log files for details. Hi Carlo, is there
Continue readingHelp getting USB camera’s to work on my IGEL OS
Hello everyone, i’m quite new to the use of IGEL and i ran into a problem.. I tried to get usb camera’s to work on my IGEL’s but nothing seems
Continue readingAnyone have experience changing the licensing location in the embedded IGEL UMS database?
Anyone have experience changing the licensing location in the embedded database? I’m setting up a new server and migrated the old DB to that new server. Looks as if the
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