Anyone know if it is possible to convert UDP licenses over to UDC with the new licensing model? We purchased UDP’s for devices that didn’t have a large enough internal
Continue readingIGEL OS 10 Troubleshooting and Support Articles in the IGEL Community
After updating IGE UD3 to 10.05.500.01 users are not able to shutdown the devices.
After updating my IGEL UD3LX devices to 10.05.500.01 my users are not able to shutdown the devices. They use the power-button on the IGEL, the device shuts down correctly and
Continue readingAnyone have any experience using IGEL OS 11 with a laptop that has a built-in touchscreen?
Does anyone have any experience using IGEL OS 11 with a laptop that has a built-in touchscreen? For example www.lg.com/us/laptops/lg-14Z970-AAAS5U1-ultra-slim-laptop I have actually used touchscreen on a IGEL OS 10.6.110
Continue readingError trying to upgrade IGEL OS 10 to OS 11 – “Error: Failed to downoad data”
I am trying to upgrade from os 10.06.130.01 to os 11. I am getting the following error. “Error: Failed to downoad data” The igel is looking for LXIV.ver and the
Continue readingCan I update his IGEL IZ devices to IGEL UD OS?
Hi all, I have a customer who has bought in theapst many IZ3, coded as IZ3-HDX10. I know that IZ systems are in EOL and EOM, so customer is asking
Continue readingAfter IGEL OS update users are experiencing lagging behavior when dragging a window from one monitor to the other
I just upgraded 5 Igel D220 to OS 11.02.150.01. All of the users on those clients are experiencing lagging behavior when dragging a window from one monitor to the other,
Continue readingProblem with IGEL UD6 (H830C) and IGEL OS 10.06.130, the system freezes randomly
Hello all. We have a problem with IGEL UD6 (H830C) and OS10.06.130, the system freezes randomly. Anyone had this too? Any conclusions or tips will be apreciated. Which session? Are
Continue readingDoes anyone have a good Tutorial on how to export IGELS from an older UMS 5 to a new UMS 6?
Does anyone have a good Tutorial on how to export IGELS from an older UMS 5 to a new UMS 6? Hi @member that’s a great question. I don’t have
Continue readingChrome on IGEL OS is lagging for about one or two seconds
Hi, we have a project for a customer who migrates from Citrix to Horizon View. We ‘converted’ 5 Igels OS 10 to the last firmware for testing in the new
Continue readingApps and mouse cursor is lagging / buggy (pixelated) or MOST Problem is the mouse cursor is white on IGEL OS 10
Hi, I’ve got a question regarding IGEL LX with Citrix (7.15 CU4) in a double hop scenario, happy to receive any of your experiences or ideas: • IGEL LX 10.04
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