We have recently upgraded our ICG and UMS server so we could finally start making use of the VNC/shadow function over ICG. While it is working, it is not working
Continue readingIGEL OS 11 Troubleshooting and Support Articles in the IGEL Community
Is possible that IGEL device has local credentials in case Domain controller was not available and allow access?
Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that
Continue readingUsers are complaining of frequent disconnects on IGEL OS 11.04.240.01 with Citrix Workspace App version 1909
We are experiencing Disconnect Issues – Client running 11.04.240.01 with CWA version 1909. Users are complaining of frequent disconnects. There has been no change that we know of but we
Continue readingSporadic issues of users unable to to make calls with Jabber on IGEL OS 11
Firmware: 11.04.130/240 jabber:12.9.0/12.9.1 Can anyone point me to some good documention on jvdi and citrix. We’re experience sporadic issues of users unable to to make calls due to CTI not
Continue readingHow to get Microsoft Teams on top of other apps for incoming call on IGEL OS?
Hello, I’ve got Teams Installed Teams on IGEL with OS11. Working very good. Only one annoying thing. The Users are Connected to RDP Session, when a Teams Call come in
Continue readingHow do we get an IGEL device with a slash through it connected so we can send an update through UMS?
We have some one working remotely, and she has the cloud connection with a slash through it. How do we get her connected so we can send an update through
Continue readingReceiving no input from the microphone using Cisco WebEx on IGEL OS
Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the
Continue readingHow to connect a COM Port device through VMware Horizon View client on IGEL OS?
Hi all, we have a customer who wants to use a Leica IPC (Serial port) on his Dell 5070 (Serial port as well) with OS 11.04.130. He wants to connect
Continue readingHow is IGEL Shared Workplace licensed?
Hi all! How is Shared Workplace licensed? And where I can get trial license? The EMP is needed and you can download a trial here: www.igel.com/form-download/ www.igel.com/form-download/ Hi Vojin, are
Continue readingOld computers don’t support legacy boot, how can I reach the PXE via UEFI boot?
I have the problem that our new computers do not support legacy boot anymore. Is there a setting in the appliance? Or how can I reach the PXE via UEFI
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