Hello everyone! We are currently in deployment with new UD2 M250C Terminals (FW 11.04.240 & 11.04.215; CWA = default) for Citrix Desktops over Terminal Sessions (WS2016; Citrix LTSR 1912CU1; GPU:
Continue readingIGEL Profiles Troubleshooting and Support Articles in the IGEL Community
How to setup OpenVPN, for each client I need a different certificate
Question about OpenVPN: i have to setup igels with openvpn connections. for each client i need diffrent certifcates. is there an option to define common openvpn settings in an (upper)
Continue readingHow to automate export all IGEL UMS profiles and folder structure from one server and import to another server?
Hi Team, I am looking for automation to export all existing profiles from one UMS server and import to another server along with folder structure as well. Is there any
Continue readingHow to sort the devicelist by powerstatus in IGEL UMS?
Hi Guys, it is possible to sort the devicelist by powerstatus? Hi, inside of a folder you mean? Not really, but you can create a video based on Online /
Continue readingIGEL OS 11.04.240 not receiving IP address and shows as offline
We’re experiencing network connectivity issues after upgrading from 11.03.500 to 11.04.240. 1 out of about 50 clients will show offline after upgrade completes. The NIC is present but it won’t
Continue readingERROR Certificate invalid tryign to update UD Pocket from IGEL OS 11.03.500 via UMS 6.06.100
Hello – I am working with a client getting IGEL setup. They ordered some UD pockets. They come preinstalled with 11.03.500.01 on them. The UMS is version 6.06.100 (Build 48862)
Continue readingOur Custom Partition downloads files as part of post install, after reboot /usr/lib/ folder is empied and app will not start. How do retain the downloaded data?
Good Morning, I am testing out the Firmware 11.04.240.01 and running into some problems I was hoping someone may be able to speed up the Solution. I have several CP’s
Continue readingAudio problems with IGEL OS 11.04.240
We are currently testing new UD2 with 11.04.240 + citrix. Some settings does not get saved. Example is when using USB yealink UC700/900 speaker they are not set as default
Continue readingNot able to see the Unified Communication the option for VDI Solution in the IGEL UMS?
Hi All, I just wanted to enable the Zoom Media Plugin for the Citrix Session. kb.igel.com/igelos-11.04/en/vdi-solutions-32870912.html New Profile created, based on the latest FW. But still, I cannot see under
Continue readingAfter upgrading to IGEL OS 11.04.264 Display Switch configuration is lost/resetted after a reboot
Hi all, I just updated 2 clients from 11.04.130 to 11.04.264 (to avoid the citrix crashes from audio in 11.04.240) and now the display switch configuration is lost/resetted after a
Continue reading