Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Error: “Caused by: java.sql.SQLException”… trying to copy and paste a device profile in UMS
Just wondered if anyone had seen this before – trying to copy and paste a device profile in UMS, get an SQLException error when pasting. Logs show this error: “Caused
Continue readingHow is IGEL Shared Workplace licensed?
Hi all! How is Shared Workplace licensed? And where I can get trial license? The EMP is needed and you can download a trial here: www.igel.com/form-download/ www.igel.com/form-download/ Hi Vojin, are
Continue readingMicrophone is muted, and when I try to unmute via the keyboard the light never goes out?
I am having problems where on my HP elitebook the microphone is muted, and for some reason when I try to unmute via the keyboard the light never goes out.
Continue readingTroubleshoot issues with IGEL OS devices automatically registering with the UMS
I’m trying to troubleshoot an issue with devices automatically registering with the UMS. We have the DNS A record for igelrmserver which points to the IP of our UMS but
Continue readingHelp with IGEL / Imprivata Appliance FUS configurations
Does anyone have experience with Igel Imprivata Appliance FUS configurations. I haven’t been able to get mine to work with 11.03 (my 10.05.500 works perfectly). There’s a reference in the
Continue readingWhen using IGEL Shared Workplace, how to enable password changes?
When using Shared Workplace, is there something that needs setup on the back end for password changes to work. I have logins working through Shared Workplace, but if a user’s
Continue readingWVD client on IGEL OS 11.3.500 freezes after logging in with our Microsoft account?
Hi all, We’re testing out WVD on 11.3.500 and the client freezes after logging in with our Microsoft account. It works in 11.3.580 and I see an issue addressed in
Continue readingHow to setup default domain into Citrix Self Service (via http, web interface login)?
Hi guys, does anyone knows, how can we setup default domain into Citrix-self-service. (via http, web interface login). we had setup the domain on several locate of profile. but it
Continue readingIGEL OS “cannot connect to remote management”, can’t edit / send commands/ update devices from UMS
Hey there, i am testing an UD3 with IGEL UMS. auto register works great, but i cant edit / send commands/ Update with igel ums. When i restart the thinclient
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