Hi there, i have a problem with my Logitech C270 and my Citrix Redirection. I want to use this Igel UD3-LX51ac (version 10.06.190.01) with this Logitech C270, When i try
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
How to export UMS logs to a SIEM in real time?
Is there still no way to real-time export UMS logs to a SIEM? UMS logs are on filesystem — You could write cron script to run at predefined times to
Continue readingAll of our IGEL ICG devices are not reconnecting after updating certificate
Had to update my signed cert before it expired tomorrow. All of our icg clients are not reconnecting after updating the cert. Should the igel automatically attempt to reconnect if
Continue readingHow do I delete a license from a IGEL OS client without factory reset?
Hello, how do I delete a license from a IGEL client without factory reset? I tried everything i could research: Remove the hardware from the License Pack, so that the
Continue readingHow to configure an audio device to auto connect when plugging in to an IGEL OS device?
Hi everyone, I have a problem setting the audio device. I want the IGEL client to automatically take the headset when plugged in. I configured it under Accessories -> Sound
Continue readingConfiguring to use implicit FTP over SSL in passive mode for IGEL UMS Universal Firmware Update optional FTP server?
anybody got any luck with configuring to use implicit ftp over ssl in passive mode for Universal Firmware Update optional FTP server? I can use the FTPS server (vsftpd) via
Continue readingHow to configure our IGEL OS 10.x to use the Workspace One Mode with the Horizon Client?
Hi – we try to configure our Igel with Igel OS 10.x to use the Workspace One Mode with the Horizon Client. Somehow we can’t get it to work. Any
Continue readingAfter upgrading to IGEL OS 11.04.240 the Citrix Workspace “Add account” wizard is shown and can’t cancel the user / password prompt
I just installed IGEL OS 11.04.240 firmware on my laptop via the ICG. The laptop boots and runs Citrix self service via automatic startup, shows the user and password prompt,
Continue readingOn some IGEL OS clients “left-click” is not working
Hi there, we face a weird problem with some Igel clients “left-click” not working when reconnecting to an active citrix session by using autologon. To provide some context – we
Continue readingHow to configure LDAP or AD authentication for Citrix access on IGEL OS?
Completly new to IGEL and still learning my way around Citrix. We have some older WYSE boxes that point to Citrix Netscaler with internal and external access. Is there a
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