Hi all, hope everyone is well. We have a customer that just upgraded to 11.04.200 and when they make a profile that sets up 2 displays they get 2 mouse
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Is it possible to lock a IGEL OS client and the Citrix session with a key combination?
Hi Community 🙂 short question, is it possible to lock a igel client and the citrix session with a key combination? We have a phone application that detects when the
Continue readingWebcam tres to start but turns off running from a browser in IGEL OS?
Hi Guys, I try to use a webcam in Citrix with IGEL OS11. When I start for example gotomeeting. the webcam is working fine. Also with the JVDI and Jabber
Continue readingWhen configuring a profile for IGEL W10 Partial Updates, for the path, is it the full path to the specific partial update I want to apply?
When configuring a profile for Partial Updates, for the path, is it the full path to the specific partial update I want to apply? Or is it something else? Having
Continue readingIGEL W10 SSO on Citrix is not working, user still required to enter credentials
Hi everyone, I’m deploying UD7-W10 clients (v4.04.140) but I’m having trouble with SSO on citrix. The clients are part of the domain and users can login with their ad credentials.
Continue readingIGEL UMS gets stuck on installation?
Installing the latest UMS, but after the initial steps, the installation stucks on this, probably when trying to update database for the first configuration How many RAM did you allocated?
Continue readingAudio output works but mic is not working with IGEL OS and AudioCodec over Bluetooth
I have interesting request…. We are deploying iGel devices and AudioCodec and users want to use single headset with both systems. AudioCodec does not have BT, so we connect headset
Continue readingIGEL UMS interface (6.05.100) regardless of the theme unable to view profile settings as the background color matches the foreground color, impossible to read the setting
When I access our UMS interface, running 6.05.100, regardless of the theme I choose, I’m unable to view profile settings as the background color matches the foreground color, so it’s
Continue readingIGEL ICG with Wildcard Certificate Error: Could not connect ot Secure Gateway – I/O error on GET request…
Any thoughts on first time setup of ICG with Wildcard Certificate. I’m getting the following error: Could not connect ot Secure Gateway – I/O error on GET request… Firewall in
Continue readingHow to automatically notify IGEL UMS of an IP address change from IGEL OS?
Hello everyone, we have a problem with adding windows 10 IGEL UMA laptops to the UMS console. The laptops work from home via OpenVPN and WLAN. I prepared 10 laptops
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