Hi all – I have RDS/RDP and I have Citrix profiles enabled but I want to have a post session command to log off from either one, but I can
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
What’s the best way to get logs from IGEL OS terminal to Splunk?
Got a question for the slack channel. What’s the best way to get logs from IGEL OS (UD6) terminal to Splunk? I have no experience with Splunk but I‘m seeing
Continue readingHow to automatically upgrade IGELs without bothering your users (Much)
ABSTRACT: Automated Firmware Upgrade Steps for IGEL UD & UDC devices. TESTING ASSUMPTIONS: Before each version upgrade, the method below would be tested on a variety of individual machines before
Continue readingIntermittent display problems with IGEL OS -randomly during the day one of the displays goes black
Dear all, We are having intermittent display problems with our iGEL units. All our users are setup with 2 monitors (extended display) connected via display port to DVI on the
Continue readingHow do I properly upgrade IGEL UD3 devices from IGEL OS 10 to IGEL OS 11?
Hello! I am trying to upgrade a UD3 device of ours from os10 to os11. The device has an ‘unlimited license present’. I upgraded the device from 10.05.500.01 to 10.06.130.01
Continue readingIGEL ICG has never been reliable
Hello all. I recently took over our igel environment and realized that our ICG has never been reliable. We have UMS6; ICG 2.01.110; OS11 for endpoints. I was not involved
Continue readingIGEL OS and dual monitors, how do I get the mouse to scroll smoothly from one monitor to the next?
I have a question regarding dual monitors. I have one user that prefers the monitor to the right side to be the main monitor, where the taskbar is populated with
Continue readingError attempting to access the Java UMS console and getting in IGEL UMS
Attempting to access the Java UMS console and getting Java Web Start 11.241.2.07 Using JRE version 1.8.0_241-b07 Java HotSpot(TM) Client VM JRE expiration date: 5/17/20 12:00 AM console.user.home = C:Usersbrian.sowell####
Continue readingConfiguring Citrix appliance mode and enter the Netscaler URL instead of the Storefront, Is there a possibility that the second logon to the storefront is passed through on IGEL OS?
Hello, everybody, have a question about the Citrix appliance mode (SelfServiceMode) in OS11.03.100 If I configure this mode and enter the Netscaler URL instead of the Storefront URl I have
Continue readingHow can the Windows Lock Screen remain, or the Citrix Storefront Windows disappear or at least loggoff the User?
Hi, we are using Citrix Storefront with Igel Thin Clients. When a User is logged into a Windows Session and is locking his Screen, it appears that after like 30
Continue reading