Hi guys, is there an issue using dhcp-server on Windows Server 2019? It seems to me, that option 224 doesn’t reach the TC. Hi Ralph, I wouldn‘t be aware of
Continue readingLogs Troubleshooting and Support Articles in the IGEL Community
Receive Error: “java.lang.NullPointerExecption” logging in to fresh UMS install?
Fresh installation of UMS on Windows 2012R2. When attempting to login, I get this. “java.lang.NullPointerExecption” Any idea? 1) did you checked that the service Igelrmguiserver is running? 2) Do you
Continue readingHow to configure IGEL OS to reboot after x minutes being idle?
I’m not sure if this is an #igel-os or #igel-ums issue, but I’ll post it here since the action isn’t occurring on the thinclient. I’ve created a profile to reboot
Continue readingIs it normal for the UMS 6 console to use a lot of memory, over 1GB?
Is it normal for the UMS 6 console to eat a lot of system memory? It is currently using around 500mb before I even log in. Well over 1gb after
Continue readingWhy when users log into Citrix Receiver it does not show the user in the UMS 6.01 console as a last logged in user/or under login history?
Can anyone tell me if I am using IGEL to launch Citrix Receiver so users can get an auto launched desktop, why when the users log into Citrix Receiver it
Continue readingHow to configure the kerberos login to Citrix when using self-sevice on IGEL OS?
Do someone know how to configure the kerberos login to citrix when using self-sevice? I have configured the AD logon to the thinclient but the credentials are not forwarded to
Continue readingWhy is “Citrix Virtual Desktop” missing from appliance mode settings on IGEL OS 11?
Anyone else notice that the “Citrix Virtual Desktop” option is missing from the appliance mode settings when creating a new profile base on 11.x? I’ve upgrade my UMS to version
Continue readingWhen trying to connect IGEL OS devices to ICG I receive “Failed to get the certificate from the server”
Hello all, I’m trying to do a quick UMS/ICG setup test in our own cloud environment. I have set up everything and are able to establish a connection between ICG
Continue readingCan’t register IGEL OS Thin Client in my UMS. We already have one IGEL OS device in the UMS
Good Morning, Igel UMS: 5.08.120 Thin Client: Igel UD3-LX 51 (10.05.500.01) I can’t register the Thin Client in my UMS. We already have one TC with Linux in the UMS
Continue readingNumber lock turns off when launching VMware Horizon Client on IGEL OS?
Hello, Wondering if anyone has had this issue with IGEL, Horizon View and the numlock. Basically, our issue is that whenever the Horizon Client gets launched with IGEL and loads
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