Hi, I’m trying to get a remote desktop session with a working microphone working. I can see that the microphone is working on the host, but when i connect to
Continue readingMicrosoft RDP Troubleshooting and Support Articles in the IGEL Community
IGEL UMS Profiles not arriving on IGEL OS devices connected via ICG
Hello, I installed our ICG on Friday and was also able to successfully connect a notebook with UD Pocket to the ICG via the Internet using the ICG Agent Setup.
Continue readingHow to map a network printer in IGEL device by CUPS (IGEL Policy) and have the printer show up in a Citrix session?
Can anyone please help me to understand the steps that I need to follow to map a network printer mapped into an iGEL device by CUPS (iGEL Policy) and have
Continue readingPhilips touchscreen no longer working on IGEL UD6 Win10 device with firmware 4.01.140
Hi, we have a UD6 Win10 device which we are using to connect to an RDS 2019 server with a Philips touchscreen, all was working fine on firmware 4.01.110 but
Continue readingQuestion regarding Cleartype (Font smoothing) with RDP with IGEL OS?
I have a question regarding Cleartype (Font smoothing) with RDP. I already tried to push it out through RDP->RDP Global->Performance ->Enable font smoothing in UMS, however that didnt really help.
Continue readingHow to control / assist with Monitor DPI assignment when using IGEL OS to connect to a Citrix System?
Greetings all – Is anybody aware of a method to control / assist with Monitor DPI assignment when using iGel to connect to a Citrix System? I had found this
Continue readingIs there a reason why I can’t choose OSS as an sound driver for my UD3 IGEL OS device?
Hello, is there a reason why I can’t choose OSS as an sound driver for my UD3-LX 51? I can’t choose ALSA either, just PulseAudio. Since forever I have poorly
Continue readingIs there an option to directly logoff from the whole IGEL OS instead of just logging off from the RDP session?
Hello! Quick question regarding Active Directory passthrough to RDP. My current setup is: Active Directory login with passthrough to a RDP session. This works as expected! Is there an option
Continue readingHow to clear the last username used from an RDP session on IGEL OS?
How can you clear the last username used from an RDP session? Sure! Uncheck: Sessions,RDP,RDP Global,Local Logon,Preset Login Informations That’s the right answer! Thank you Continue reading and comment on
Continue readingHow to create a IGEL UMS Profile to configure 2 monitors to display expanded (not mirrored)
Hi all, We have a mixture of dual and single screen setups. Is there a way to have a policy so 2nd screens are automatically detected and display is expanded
Continue reading