Hello! We have had our IGELs flagged by a vulnerablity scan to have the following feature turned off “web server directory indexing”. Are there any adverse effects of turning this
Continue readingReporting Troubleshooting and Support Articles in the IGEL Community
Citrix Adaptive Transport/E.D.T. on IGEL Recommendations
Does anyone have recommendations for Citrix Adaptive Transport/E.D.T.? We’ve been trying to enable it for a long time, but it doesn’t work consistently, particularly on Igel thin clients. I have
Continue readingAfter upgrading from IGEL OS 11.3 to 11.4 can’t connect to ICG?
Anyone have any thoughts on this? I have gone through updating from multiple versions of 11.3 firmware to 11.4 and can recreate this issue 100% of the time. After upgrading,
Continue readingHow to enable both monitors with the VMware Horizon View client on IGEL OS?
We are using IGEL UD-Pocket for our VMWARE View VDI. On some IGELS there is the requirement to install two monitor, to exentend the desktop. we have enabled the monitor
Continue readingCitrix sessions (XenApp and XenDesktop) showing very bad performance with IGEL OS 11.03.587 with CWA 20.06.0
Hi, i’ve updated some of our ThinClients to 11.03.587 with CWA 20.06.0. Same problem as with CWA 20.04.0. Our Citrix sessions (XenApp and XenDesktop) showing very bad performance. Every klick
Continue readingWebcam showing one frame, then freezes in Chrome on IGEL OS?
a strange issue I keep on having here with 11.03.530 is the webcam showing one frame, then freezes in Chrome, Citrix 1912 and chrome browser redirection active. Webcam is a
Continue readingIGEL MS is trying to reach out to a range of external addresses…
I was informed today by our InfoSec team that it appears our UMS is trying to reach out to a range of external addresses owned by the Medical Universtity of
Continue readingCan you report on which users login to an IGEL thin client?
Using UMS, I just enabled System > Logging for both messages and Events. Just wondering if I am able to tell which user login to the thin client ? I
Continue readingIs it possible to customize the “Password or account expired” error message in IGEL OS 11?
When a user who connects to our RDS environment using an RDS session (icon on desktop), there is now a more descriptive error “Password or account expired” (instead of a
Continue readingHow to report on if an IGEL OS device are doubled licensed?
I currently found an issue where I have machines being assigned to multiple WE & EMP license. Is there a quick way for me to find what machines are doubled
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