I have an issue shadowing my headless UD6. I can however connect through Putty. Anyone know the command to trigger a firmware update in Putty? update LOL 🙂 Thanks will
Continue readingShadowing Troubleshooting and Support Articles in the IGEL Community
Can I install VNC software on the IGEL Thin Clients and then connect it using VNC Client from my personal laptop?
If I want to access to my Thin Client running IGEL OS without going through UMS, is there any other alternative ? Can I install VNC software on the Thin
Continue readingWhat controls whether the IGEL UMS thinks a device is still updating?
What controls whether UMS thinks a device is still updating? I have a remote device that I applied new firmware to, it downloaded, it rebooted, and now is showing the
Continue readingError “no network connection / network error” logging in to Terminal Server on IGEL OS
Hello all, we have a customer with the following problem. When they log into there terminal server they get the following error: “no network connection / network error, while the
Continue readingCan I to use Remote desktop and webcam support via a thin client with IGEL software?
hello, is there a possibility to use Remote desktop incl webcam support via a thin client with Igel software? if so how can i get this done? Assuming you are
Continue readingUpdated to IGEL OS 11.3.530 and now when users type numbers, they get the corresponding symbols. And caps lock/num lock dont seem to be functioning normall
I updated a bunch of clients from 11.1.100 to 11.3.530 and now all the keyboard inputs are screwed up. They are logging into horizon and when they type numbers, they
Continue readingVNC Viewer on their IGEL OS Thin Client? Do we need to have a VNC server in order for it to works?
Hi, has anyone tested this option – VNC Viewer on their Thin Client ? Do we need to have a VNC server in order for it to works ? Hi,
Continue readingHow to bulk update IGEL OS devices to point to new IGEL UMS server?
Good morning.. Question here: Recently migrated to new UMS server. Devices still registering to old, found in system reg where UMS is getting defined/enforced… How can I mass-update this for
Continue readingDo you have to use the Cloud Gateway (ICG) if you are using port forwarding to the UMS from a public IP to the inside on our network?
Do you have to use the Cloud Gateway if you are using port forwarding to the UMS from a public IP to the inside on our network? Unless you plan
Continue readingHow to get the IGEL OS 11 Upgrade tool started from a shadowed IGEL device?
Hi there, is there a way to get the OS11 Upgrade tool startet from a shadowed IGEL? I was instructed to upgrade a customers farm from 10.06.110.01/170.01 (IGEL Zero) to
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