Hi all, we have a customer with the following problem : When they use “checking for new firmware update” they get the following error (see screenshot) Hi Sander, yes, that‘s
Continue readingUpgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community
Is there a way to clear the “cache” in the UMS server?
Hi, I there a way to clear the “cache” in the UMS server , I am having an issue deleting and canceling firmware update downloads.. when they are started they
Continue readingHow to give users the ability to trigger an IGEL OS firmware update?
Am I able to give users the ability to trigger a firmware update? Maybe a custom application with the update command? When I tried to do this, I get an
Continue readingAftrer updating IGEL UMS the “Check for new firmware updates” fails with error “Internal error: java.lang.NullPointException”
Hi! I just made a big update jump on UMS from 5.09.xx to the latest 6.04.100. Now after the update clicking “Check for new firmware updates” I get following error
Continue readingIGEL UD Pocket Error: “Failed to download data system is not fully operational”
Hi All, Not sure if this is the correct channel. We are running into some issues with the IGEL UD Pockets 10.06.130.1. We received these from CDW. I am having
Continue readingHow to install an FTPs server for the IGEL OS update distribution?
Hello, everybody, how to install an FTPs server for the Igel update distribution. Background is, that when checking the update from OS10 to OS11 the update resource is not ok,
Continue readingAfter upgrading to IGEL OS 11.3.110 the WiFi could not be established?
HI, after Upgrade to Igel OS 11.3.110 the WiFi could not be established because, Igel dont recognize the WiFi Adapter. With OS11.3.100 all works like a charm. COuld someone please
Continue readingNEW IGEL Universal Management Suite 6.04.100 is live!
NEW IGEL Universal Management Suite 6.04.100 is live! I’m happy to say IGEL has released UMS version 6.04.100. It is packed with tons of new features and fixes. Please refer
Continue readingIGEL HA configuration / install question
For an HA configuration where you install the load balancing component of UMS, do you need to do anything out of the ordinary when uploading files and such if you’re
Continue readingHow to automatically upgrade IGELs without bothering your users (Much)
ABSTRACT: Automated Firmware Upgrade Steps for IGEL UD & UDC devices. TESTING ASSUMPTIONS: Before each version upgrade, the method below would be tested on a variety of individual machines before
Continue reading