Hi all, i have a question regarding USB Headsets from Logitech. We are using IGEL OS11.04.240 with IGEL UD3 and Citrix. On all devices we are using Logitech USB Headsets
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
Fujitsu device running IGEL OS is not recognizing USB stick
A USB stick is not recognized. IGEL OS 11.03.530 Fujitsu client Hi Richard, locally or in a session (which one)? In a VMWare horizon session Could you try to use
Continue readingDisplay Switch isseus on Lenovo Gen 2 USB-C Docking stations with two Displayport to Displayport cables
We are trying to get Lenovo T14’s working with Lenovo Gen 2 USB-C Docking stations with two Displayport to Displayport cables: The monitors show up but we can’t get them
Continue readingHow enable logs and to download log files from IGEL OS?
Citrix Support is asking me to provide logs as described here support.citrix.com/article/CTX217629 . First step works and it generate file in /tmp. How do I get files of the IGEL
Continue readingIs possible that IGEL device has local credentials in case Domain controller was not available and allow access?
Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that
Continue readingIs it possible to create a custome partition for Crowdstrike EDR in IGEL OS?
Hi Team, One small query, We want to integrate Crowdstrike EDR in IGEL OS using custom partitioning(Management pack). is it possible to import EDR solution in IGEL OS ? Also
Continue readingRecommendations on supported USB wireless adapters for IGEL OS?
IGEL M250c LX11 for remote worker using IGEL ICG, need recommendations on USB wireless adapter so they can join their home wireless network Hey Randy, it depends a bit from
Continue readingUsers are complaining of frequent disconnects on IGEL OS 11.04.240.01 with Citrix Workspace App version 1909
We are experiencing Disconnect Issues – Client running 11.04.240.01 with CWA version 1909. Users are complaining of frequent disconnects. There has been no change that we know of but we
Continue readingReceiving no input from the microphone using Cisco WebEx on IGEL OS
Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the
Continue readingHow to connect a COM Port device through VMware Horizon View client on IGEL OS?
Hi all, we have a customer who wants to use a Leica IPC (Serial port) on his Dell 5070 (Serial port as well) with OS 11.04.130. He wants to connect
Continue reading