Hi there, we have a problem with a Sennheiser Headset, which is not recognized as an Input device in IGEL OS, only output. Can we configure something or is the
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
USB webcams in combination with RDP on IGEL OS?
Hello, anyone using USB webcams in combination with RDP? I’m using UD3-LX51 devices and want to redirect USB webcams (different models already tried) but i can’t seem to get it
Continue readingDevice with 2 x LAN and 1 x WLAN, how can I ensure, that only one license is required?
Hi all, A customer has bought notebooks with 2 x LAN and 1 x WLAN, which will be converted to (mobile) UDCs. How can the customer ensure, that only one
Continue readingWVD USB redirection on IGEL OS
We have a customer testing OS11 (11.04.200) on a converted laptop and connecting via WVD, but needs to use 2 USB devices (Canon DR-C130 scanner and a Wacom STU -430/G
Continue readingHow to: USB Webcam / Citrix integration on IGEL OS
Trying to get USB Webcam (specifically Logitech Brio) to my Citrix session. I have the profile setup for HDX multimedia redirection and the corresponding Citrix policies. It’s not showing up
Continue readingUSB Philips Device “Footcontroller” works but on restart/shut down the IGEL we have to remove and reinsert the normal USB connector for our mouse and keyboard as well?
Hello, I have a problem with USB devices. I want to be able to use the USB Philips Device “Footcontroller”, and for that a Profile was created (not by me).
Continue readingJabra USB headsets connected to an IGEL OS UD3-LX
Hello, we’re currently trying to passthrough our Jabra USB headsets connected to an IGEL UD3-LX 60 to a Windows Terminal server via RDP. We enabled the USB redirection under RDP
Continue readingWebEx Meeting inside Persitant or Non-Persistant Citrix VDI on IGEL OS
Hey together, we have a bit of trouble getting our cisco webex up and running inside our VDI with OS11.03.612 and 11.04.200. First Try : => User logs in on
Continue readingVMware environment using blast protocol webcams stopped working on IGEL OS
Hi team. I have a VMware environment using blast protocol. Our webcams used to work but not sure if updating stopped it from working. No one used them since March
Continue readingDragon with PowerMic in VMWare sessions where they are being dropped on IGEL devices
My question is around Max Power on USB ports communicated by the OS. A standard Computer USB should be able to provide a Max Power of 500mA. I ask as
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