Hi All, looking for clues, have 80 IGEL’s that randomly are rebooting and reporting new system configuration changes when no one is doing it. Looking for clues on how to
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
After upgrading, IGEL UD Pocket is in a permanent loop
after an unsuccessful system update fro lxo_11.03.580 to lxo_11.04.240 my UDP is in a permanent loop. Although I have set it to factory reset with ESC. How can I interrupt
Continue readingDoes IGEL OS support multi touch for pinch and zoom functionality?
Hi we have a customer who needs additional IGEL UD6-W10 but we can’t purchase any longer as they are end of life. What is the equivalent replacement as we needed
Continue readingIGEL OS not seeing my second monitor?
Hello everyone. I am an employee of a company who uses the igel to access the remote work station. My problem is that I have been unable to add a
Continue readingIs possible to install IGEL OS 11 on any Apple Mac?
Hi, An strange question from a customer, but we need to confirm. Is possible to boot from UDpocket on any Apple MAC OS device? I suppose that yes, because you
Continue readingHow to clean all partitions on a bricked IGEL UD Pocket?
I have a customer trying to convert a PC into IGEL managed. They now have 5 “bricked” USB sticks after using PrepareStick. They don’t see the stick anymore in Windows
Continue readingJabber / JVDI client version 12.8 stopped working after upgrading to IGEL OS 11.04.240
Good day everyone. Running UD3 with LX 11.04.240, and our Jabber client is unable to connect. Here is a screenshot of the client / agent versions. Worked fine before the
Continue readingAfter receiving IGEL device back from RMA it won’t pull a license
I am having an issue with one terminal and getting the device to take a license. I sent the device in under RMA because it would not power on and
Continue readingProblem with Logitech C270 and Citrix Redirection om IGEL OS
Hi there, i have a problem with my Logitech C270 and my Citrix Redirection. I want to use this Igel UD3-LX51ac (version 10.06.190.01) with this Logitech C270, When i try
Continue readingIGEL OS 11.04.240 on UD2-LX 50 user reports “Our of memory” error with Citrix XenDesktop
Hi. Since update to 11.04.240.01 on UD2-LX 50 user reports “Our of memory” error with Citrix XenDesktop. Happens multiple times a day. Is this a known bug? Seems to be
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