Hi all, we have a customer with a screen issue in citrix session, they get scrambled screen (see screenshot) Hi Sander, which kind of Devices are concerned? I would disable
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
Best practice to watching YouTube videos in Citrix sessions on IGEL OS?
Hi, we have a lot of UD2 (even some new UD2) in a Citrix Environment. More and more people want to watch youtube and other video content on their published
Continue readingWhat’ the best way to use mobile devices (Android or iPhone) within a Citrix session on an IGEL OS?
What’ the best way to use mobile devices (Samsung Android or iPhone) within a Citrix session on an Igel UD3-LX 51? The user needs to access the photo’s located on
Continue readingHow to get IGEL working with our Citrix Storefront?
I’m new to the IGEL world and have been tasked with getting our IGELS working with our new-to-us Citrix Storefront. I looked on the KB and found various articles for
Continue readingDoes UD3-LX support IGEL OS 11?
Does UD3-LX support OS11? In general yes, but it depends from your modell; UD3-LX60, UD3-LX 51, UD3-LX 50 Specific model is UD3-LX 51ac This is our ONLY IGel manufactured thin
Continue readingIs there a way to give control to rotate the display to a user on IGEL OS?
Hello! Is there a way to give control to rotate the display to a user? We use the Igel to connect to a Windows Terminal Server… Hi Sebastian. configure the
Continue readingHow to erase the flash drive on an LG thin client with Win10 IoT OS installed and install IGEL OS via UMS?
Question: Just received a LG thin client with Win10 IoT OS installed and want to erase/flash to test with the IGEL OS (deploy from UMS) , any ideas? I would
Continue readingPhilips touchscreen no longer working on IGEL UD6 Win10 device with firmware 4.01.140
Hi, we have a UD6 Win10 device which we are using to connect to an RDS 2019 server with a Philips touchscreen, all was working fine on firmware 4.01.110 but
Continue readingIGEL UD Pocket Error: “Failed to download data system is not fully operational”
Hi All, Not sure if this is the correct channel. We are running into some issues with the IGEL UD Pockets 10.06.130.1. We received these from CDW. I am having
Continue readingError “UC1-LX No valid license” booting IGEL OS device
OK, I have a question, I have had to manually remove Licenses from the IGEL Licenses Portal for devices that have been off line for more than a year so
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