Hello, I am having issues updating firmware on IGEL from UMS. Recently I deleted all firmware, re-downloaded firmware, created new profiles, made sure paths to firmware matched up properly, rebooted
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
What does the red cross icon in the IGEL UMS mean and how can i fix it to green?
Hey Everyone, my Igel Thin Client UD2-LX 50 works fine, but on the Client in OS 11.02.150.01 under “Information” i have a red Icon (red cross) at the row “Universal
Continue readingHow to officially recycle IGEL devices?
Hey Guys, we have some old Igel Devices like IZ1-HDX, UD2-LX Multimedia and UD3-LX 30p. Is there an official way to recycle or scrap these devices? If not, we would
Continue readingAnyone known from issues with touch onscreen Keyboards in CTX/Microsoft Sessions on IGEL OS?
Good morning, does anyone known from issues with touch onscreen Keyboards in CTX/Microsoft Sessions? Customer use UD2LX OS11 with IIyama PLTF 1534 (15“) locally, all works fine, but if they
Continue readingCan I add RDP support to my IZ3-HDX 51 zero client?
Hello everyone. I have a IZ3-HDX 51 that has no rdp session available out of the box. Can I use this zero client for rdp? It appears to be citrix
Continue readingError trying to upgrade IGEL OS 10 to OS 11 – “Error: Failed to downoad data”
I am trying to upgrade from os 10.06.130.01 to os 11. I am getting the following error. “Error: Failed to downoad data” The igel is looking for LXIV.ver and the
Continue readingDoes IGEL OS 11 support IGEL UD10 devices?
We have some Igel UD10 and I was wondering if Igel OS 11 is supported on them? Supported Devices ——————————————————————————- UD2-LX 40, UD2-LX 50 UD3-LX 51, UD3-LX 50 UD5-LX 50
Continue readingIs there a way to see which date a specific IGEL endpoint model has been released?
Is there a way to see, on which date a IGEL a specific endpoint model has been released? (This is a follow up on my question, how to know when
Continue readingCan I update his IGEL IZ devices to IGEL UD OS?
Hi all, I have a customer who has bought in theapst many IZ3, coded as IZ3-HDX10. I know that IZ systems are in EOL and EOM, so customer is asking
Continue readingIs there an IGEL UMS profile or local configuration to block bootable Linux thumb drives on thin clients?
Is there a profile or local configuration to block bootable Linux thumb drives on thin clients? Id like to only use IGEL OS and that’s it What do you mean
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