hello all, I’ve got a UDPocket on version 10.03.570.01 that I’m trying to connect through ICG so that I can update the firmware to OS11. I can successfully connect to
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Issues with playback of MP4 files in a Citrix Session on IGEL OS?
Hey guys, since 10.05.100 and up we are having issues with playback of MP4 files in a Citrix Session [ITRS#2019050910000528]. Going back and forth with Technical support for some days
Continue readingNum-lock spontaneously turns off on IGEL OS?
Hi Guys, I’m having num-lock issues with several customers. It looks like the num-lick spontaneously turns off during day-time working hours (Amsterdam time). It happens with one customer around 1PM
Continue readingReceive error “The firmware “IGEL OS 11-11-01.100” is not compatible trying to upgrade to IGEL OS 11
Hi every body. I try to update my IGELs to OS11. My test IGEL is UD2-LX , OS ver 10.05.800.01. I do the update process using UMS 6.01.130 I made
Continue readingTips for Troubleshooting Imprivata ProveId to Horizon (7.8) on IGEL OS?
Can anybody point me to a good resource for troubleshooting Imprivata ProveId to Horizon (7.8) I have a UD3 successfully connecting to the Imprivata appliance (version 6) but it fails
Continue readingHow toplayback DVD’s on IGEL OS?
Hi, i wonder if there is a possibility to playback DVD’s on IGEL OS? Some training video’s are on DVD and it would be handy if the local Totem media
Continue readingAfter updating IGEL UD Pocket it freezes at the UD symbol boot screen
I have 3 UD Pockets that I tried to update the firmware to the latest firmware and it just freezes at the UD symbol boot screen. I have reset the
Continue readingCan I configure the UD Pocket of Converter to use the Meraki VPN to enable connectivity to their Horizon environment?
Hello everyone, I have a customer that uses meraki vpn for some of their users. Can I configure the UD Pocket of Converter to use the Meraki VPN to enable
Continue readingHas anyone tried installing IGEL OS on a normal PC to dual boot? If so, how did it go?
Has anyone try installing igel OS 10/11 on a normal PC to dual boot? If so, how did it go? Hi @member, if using the OS creator to install the
Continue readingAnyone experiencing difficulties connecting to your VDI using the blast protocol on a IGEL UD3-LX 40cp with firmware OS 5.13.110.01?
Anyone experiencing difficulties connecting to your VDI using the blast protocol on a UD3-LX 40cp with firmware 5.13.110.01? With an older firmware it works, but after updating there is no
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