Hi, I have a RDSH 2016 environment where my Igels connect with. All USB redirection is working well but the technicians in the plant have to upload pictures taken with
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
The “suspending the system” window ia shown everyime we turn on an IGEL device?
Hi everyone, i have an issue with one of our UD3-LX. Not really sure if this is hardware or software related. Everytime I turn on the device the first thing
Continue readingHow to set attributes to the BIOS on IGEL hardware as fi. asset tag
Is there a way to set attributes to the BIOS on IGEL hardware as fi. asset tag (which you read out via dmidecode?) Do you mean through profiles or on
Continue readingHow to use the terminal name for the Citrix Storefront login in IGEL UMS?
Hi, I have several IGEL UD3 Linux thin clients, and I am using the IGEL Universal Management Suite (UMS) to manage them. At the moment, I have to create a
Continue readingInstructions for creating a repository to house the firmware for the IGEL UD Pocket
I have a question regarding the instructions for creating a repository to house the firmware for the UDP. I see in the instructions it directs you to enable public read
Continue readingWhat might cause a laptop running IGEL UD Pocket to lose network connection and then power off?
any ideas on what might cause a laptop running UDP to lose network connection and then power off? Power off, like in a expected shutdown or like a crash? Did
Continue readingOur keyboards have been sporadically not working on IGEL UD3s LX 10.03.210.01 and Citrix Receiver
Our keyboards have been sporadically not working on UD3s LX 10.03.210.01 and Citrix Receiver 13.4.2 and 13.5 when configured with a browser session via an anonymous storefront site. The keyboard
Continue readingI have and IGEL UD6 terminal with 2 Ethernet network cards. Is it possible to “virtualize” one of them and pass the traffic into Citrix VDI machine?
Question posted in the Citrix CTA Slack channel if anyone has any answers: “I have and IGEL UD6 terminal with 2 Ethernet network cards. Is it possible to “virtualize” one
Continue readingWhat happens if IGEL OS devices can’t connect to UMS (during maintenance, for example)
So I have a question regarding the update process for the UMS. I haven’t done an actual UMS update, firmware on our UD3 units yes, but not the actual UMS
Continue readingHow to add a Disconnect button to Citrix Self-service configuration for IGEL OS in UMS?
Is there a way to get a “Disconnect” button or icon, when using the Citrix Self-service configuration for UD3 in UMS? Customer request… Hi, Generally the disconnect is doen from
Continue reading