Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on
Continue readingIGEL Hardware Troubleshooting and Support Articles in the IGEL Community
Can I replace the default 2 x 2GB RAM modules in my IGEL Thin Client with larger ones?
I haven’t tried yet but can I replace the default 2 x 2GB RAM modules in an M350C with larger ones? The Ryzen R1505G supports up to 32GB. (4GB is
Continue readingHow to recover / reset an IGEL UD Pocket?
Hello all, so I was wondering if someone could shed some light on an issue I’m having. I received an IGEL UD Pocket USB USB drive from my employer for
Continue readingHow to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingError: “Couldn’t Resolve host name” updating firmware over IGEL ICG
Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assigned
Continue readingIGEL OS 11 gets slow after each an every build-upgrade?
OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for
Continue readingSolution to suppress these dialogs in Citrix Workspace App 20.12 and 21.03!
I found a solution to suppress these dialogs in CWA 20.12 and 21.03. Its simple but we need to add this to IGEL OS (I will send it to our
Continue readingWill IGEL UD3 clients provide the necessary CPU power for Google Meet, Teams and Zoom calls?
Hi all, I would like to deploy IGEL clients to several office sites in the company I work for. The requirement is that these clients will be used for shared/team
Continue readingMonitors with 1440p resolution flickering on IGEL OS 11.05.100
Dear Community, Does anyone have problems using the new Igel UD3-LX 60 in combination with 1440p Benq-Monitors? I have already installed the latest firmware (11.05.100.01) on these devices but as
Continue readingVideo and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100
Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12
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