How does a person reclaim IGEL Licenses in UMS when the IGEL physical device has been decommissioned? The number of Devices that show in our Device Directory doesn’t match Global
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Problem with Display Switch freezing when trying to apply certain change on IGEL OS
Hi, On some of my devices the Display Switch freezes when trying to apply certain changes. Most of the time I cannot do anything anymore with the system. Any ideas
Continue readingIssues with display settings not sticking on the IGEL OS?
Has anybody had issues with display settings not sticking on the Igel OS? we have the profile set for 1366×768 and it is defaulting to 1920×1080, if you hit accept
Continue readingIs there a process is to “unregister” the IGEL OS devices from the current UMS and re-register them to the new one?
Hi. I have a customer that’s moving from a 3rd party managed UMS to an in house managed UMS. They have the firmware, thin clients and profiles export from the
Continue readingCUPS printeing in a RDP session on IGEL OS
Hi, I have an issue with a cups printer in a RDP session. I installed the Brother HL5450 Printer ppd at my Igel Thinclient, that works perfect (printing is possible).
Continue readingHow to convert IGEL UD2 license to UDConverter license?
Hey, do you know if we can “convert” the Igel UD2 license to UDConverter license? Hi Daniel, are you speaking about a UDC2 or UD2 WE OS11 license? On OS10,
Continue readingIs it possible to have different permission level on IGEL OS Thin Client ?
Is it possible to have different permission level on IGEL Thin Client ? For example, if we use AD authentication and User Group is Operator and Supervisor. Once the supervisor
Continue readingCommand to trigger an IGEL OS firmware update?
I have an issue shadowing my headless UD6. I can however connect through Putty. Anyone know the command to trigger a firmware update in Putty? update LOL 🙂 Thanks will
Continue readingAnyone using IGEL OS with Citrix Cloud?
Anyone using IGEL with Citrix Cloud? I can authenticate and get the apps, but launch fails. DigiCert Root CA has been added. We do with on-prem storefront through on-prem adc.
Continue readingHow to open multiple sessions of firefox on IGEL OS 10.05.500?
I am unable to open multiple sessions of firefox on 10.05.500 Ok, then let’s try a different approach: Try creating custom applications instead of multiple firefox sessions. Create a firefox
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