Hi, is there a special setting to allow audio connection/redirection? Thanks Joachim Hi Joachim, on which Software / Desktop virtualization platfrom? Is there a specific use case like Teams /
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
IGEL OS not able to connect to Citrix StoreFront 1912?
We use Igel UDC ver 10.03 to access Citrix 7.15. they have been working well. I upgraded SF from 7.15 to latest 1912. but UDC is not able to SF.
Continue readingWhat happens if an IGEL Workspace Edition license pack expires and the customer refuses/forgets to buy a renewal?
This might sound like a dumb question. Image I have IGEL Workspace Edition licenses in my activation portal. UMS is connected and delivers Workspace Edition licenses to my OS 11
Continue readingHow to get IGEL Mozilla browser to open PDF in same windows instead of external window IGEL OS 11?
how to get iGel mozilla browser to open pdf in same windows instead of external window IgelOS11 Found this on Google: support.mozilla.org/en-US/questions/985483 Thanks this worked. Can this be done on
Continue readingIGEL Releases IGEL OS11.03.530 and IGEL OS10.06.179
NEW Releases IGEL OS11.03.530 and IGEL OS10.06.179 Last week IGEL released IGEL OS11.03.530 and IGEL OS10.06.179. These updates were necessary for fixing the latest security issues of Firefox. Please see
Continue readingRecommendation for IGEL printing with CVAD with UPD?
Hello All, Any recommendation for IGEL printing with CVAD with UPD? Installed the print driver on Citrix servers for allowing printer mapping from Linux/MacOS – support.citrix.com/article/CTX140208 Client printer mapping is
Continue readingCan I use IGEL Workspace Edition licenses as UDC3 licenses?
I have just purchased some WE license but i still have some converted PCs that require UDC3 license. Can i use some of the IGEL Workspace Edition license as UDC3
Continue readingHow to change RDP icon or Start icon on IGEL OS?
Hi, We have a customer trying to change RDP icon or Start icon, but doesn ́t appear. He followed these tech notes: kb.igel.com/igelos-11.03.500/en/assigning-your-own-company-logos-27246226.html kb.igel.com/igelos-11.03.500/en/customizing-desktop-icons-27246236.html File path was tested in different
Continue readingError in connecting IGEL OS to CItrix “AM_ERROR_AUTH_NOT_SUITABLE_LOGON_PROTOCOL[65270]”
A question regarding Citrix, at a new customer when trying to setup the Citrix Connection in IGEL I always get the error ‘Error in connection, error given: AM_ERROR_AUTH_NOT_SUITABLE_LOGON_PROTOCOL[65270]’ Its an
Continue readingAfter downloading IGEL OS update on UMS receive error “Extract the firmware update file”
Hello, I’m experiencing an issue on UMS console where after downloading 11.03.500 IGEL OS 11 Firmware update, it got stuck on “Extract the firmware update file” Hello Will, if it
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