CUPS Definition disappears OS: 11.02.150.01 We encounter a problem defining a local connection (USB) to HP Lasejet 3015. In UMS: We edit workstation settings (Geräte/CUPS/Drucker maybe in english is Devices/CUPS/Printer/)
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How do I properly upgrade IGEL UD3 devices from IGEL OS 10 to IGEL OS 11?
Hello! I am trying to upgrade a UD3 device of ours from os10 to os11. The device has an ‘unlimited license present’. I upgraded the device from 10.05.500.01 to 10.06.130.01
Continue readingIGEL UMS server stopped allocating licenses
UMS server has suddenly stopped allocating licenses. We have sufficient licenses. I am also unable to allocated the manually, I just get a Connection error message when trying to do
Continue readingHow to create a IGEL UMS Profile with the ability to add a web link to the IGEL OS desktop?
Hello Everyone, looking for a way to create a new profile with the ability to add a web link to the desktop. Any help would be appreciated. Hello, you mean
Continue readingHow to create a web link on the IGEL OS desktop?
Hello everyone, looking to create a profile that has the ability of having a link on the desktop for staffers to click. The link would be a standard URL web
Continue readingIGEL ICG has never been reliable
Hello all. I recently took over our igel environment and realized that our ICG has never been reliable. We have UMS6; ICG 2.01.110; OS11 for endpoints. I was not involved
Continue readingIGEL OS Bluetooth manager won’t come up to pair a Bluetooth mouse on ASUS VivoBook Flip 14 TP412UA
Hello people! I am trying to enable Bluetooth on a ASUS VivoBook Flip 14 TP412UA. I have the following settings configured via a profile. But I am still not getting
Continue readingIGEL OS and dual monitors, how do I get the mouse to scroll smoothly from one monitor to the next?
I have a question regarding dual monitors. I have one user that prefers the monitor to the right side to be the main monitor, where the taskbar is populated with
Continue readingProblem when we connect to our Citrix VDI session it is very slow and unusable on IGEL OS?
The problem is when we connect to our Citrix VDI session it is very slow and unusable. Does anyone have suggestions to configurations changes we need to make? What do
Continue readingAny recommendation which scan solution could best be used on an IGEL OS 11 with WDS to a Windows Server 2016?
Does anyone have a recommendation which scan solution could best be used on an IGEL OS11 with WDS to a Windows Server 2016? Alternatively pure network solutions without passthrough the
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