Do someone know how to configure the kerberos login to citrix when using self-sevice? I have configured the AD logon to the thinclient but the credentials are not forwarded to
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How to create a profile that remembers the sound preferences of a user on IGEL OS?
Is it possible to create a profile that remembers the sound preferences of a user? At this moment I push a profile with sound set to 0 (PCM Volume). Users
Continue readingWhy is “Citrix Virtual Desktop” missing from appliance mode settings on IGEL OS 11?
Anyone else notice that the “Citrix Virtual Desktop” option is missing from the appliance mode settings when creating a new profile base on 11.x? I’ve upgrade my UMS to version
Continue readingHow does the IGEL UMS handle the situation when a single UMS server (non-HA) goes down?
Hello Everyone, I would like to know how UMS handle the situation when a single UMS server (non-HA) goes down? If an end user reboots the IGEL OS, does it
Continue readingHow can I record 5 IGEL OS clients running at the same time?
We have a customer that needs any utility, like Snagit, to record video/audio from 5 IGEL clients connecting via RDP, simultaneously. Run 5 recordings from the same computer or one
Continue readingWhen trying to connect IGEL OS devices to ICG I receive “Failed to get the certificate from the server”
Hello all, I’m trying to do a quick UMS/ICG setup test in our own cloud environment. I have set up everything and are able to establish a connection between ICG
Continue readingCan’t register IGEL OS Thin Client in my UMS. We already have one IGEL OS device in the UMS
Good Morning, Igel UMS: 5.08.120 Thin Client: Igel UD3-LX 51 (10.05.500.01) I can’t register the Thin Client in my UMS. We already have one TC with Linux in the UMS
Continue readingNumber lock turns off when launching VMware Horizon Client on IGEL OS?
Hello, Wondering if anyone has had this issue with IGEL, Horizon View and the numlock. Basically, our issue is that whenever the Horizon Client gets launched with IGEL and loads
Continue readingWhat is the easiest way to cancel the scheduled IGEL OS firmware install?
Boy am I hoping someone here can help me. I was recently sent a link for the 10.05.550 firmware for UD3 devices, this was to address the odd issue we
Continue readingReceive error: “Windows Media Player encountered a problem while playing the file.” when trying to play a video on IGEL OS
From UD3 10.5.500, we connect to Citrix VDI (Win10). For a number of videos play via Media Player we get below error on start. “Windows Media Player encountered a problem
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