Hello, is it possible that an IGEL client will reboot itself at an specific time? Our customer is saying that this is happening Yes and no. Possible reasons: Post Session
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Where/how on a IGEL OS device can I see the logs for a Citrix attempted connection?
Where/how on a 10.5 UDC device can I see the logs for a Citrix attempted connection? When coming through the netscaler, we are unable to launch a Xendesktop session. Works
Continue readingIs there a point while the WIFI network is down that IGEL OS will stop trying to reconnect?
Hello – Regarding wireless networking – Say the wifi for an office goes down randomly, and the Thin Client is setup to use wireless, is there a point while the
Continue readingCan’t update IGEL OS devices, receive ‘cant resolve ftp://update.igel.de.pub/osiv.ver’ error
Hey Guys, im trying to do an firmware upgrade on a UD pocket. and i have the firmware availible in UMS, but as soon as i trigger an update i
Continue readingWhen LAN connection is disconnected and switched to WiFi the browser icon disappears and can’t connect?
Hi, I use for multiple clients UDC3 licenses to convert old laptops into nice working laptops again. At one customer I have the problem that when I disconnect the lan
Continue readingHow to make a browser session does not start in full screen on IGEL OS?
IZ3 browser session full screen. A profile applied to an UD5 starts the browser session in full screen same profile optimized for IZ doesn’t start full-screen. Any hints? Same Firmware
Continue readingHow to check the UMS schema in the Oracle database for consistency?
Hi, could we check the UMS schema in the Oracle database for consistency? I can’t update DB schema UMS from 5.07. It fails with empty Error Popup Hi, Is your
Continue readingIs there a way to pass up a value from IGEL OS to UMS to be used as an attribute?
Is there a way to pass up a value from a thin client to UMS to be used as an attribute? It would be helpful to pull the Imprivata ProveID
Continue readingRFID reader does not always pass through to VMware Horizon VDI
Has anyone encountered an issue with RFID readers and not passing through from IGEL to VDI intermittently? We’ve got a few different RFID readers including Imprivata, OMNIKey and similar that
Continue readingAfter rebuilding IGEL UD3 with IGEL OS 10.05.100 UMS shows ‘old’ device, only fit is to reregister the device in UMS? IS there another way?
A new TC with UD3 10.05.100 registered to UMS, and it is then upgraded to 10.05.500. I then rebuilt it with 10.05.100 w/o removing its object from UMS. When TC
Continue reading