Good afternoon, has anyone experienced the double hop mouse cursor issue? We upgraded our Citrix VDA and we are getting reports of the cursor disappearing within Citrix applications. I was
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
After upgrading to IGEL OS 11.03.560 the display resolution is low and networking stopped working
Hello, I was just testing IGEL OS 11.03.560 on an Intel NUC bxnuc10i3fnk but had some dissapointing results. The resolution is low after installing, but worse, no wifi or ethernet
Continue readingHow to configure the IGEL UMS to send notifications if an IGEL OS device dies or losses power?
Hello all, I’m not sure if I’m in the right space to ask this question but I wanted to know if there’s a setting in the UMS console that will
Continue readingIf user removes SD Card on IGEL OS but not the reader the card reader is still visible but the SD card never comes up again
Good Morning! I have a question regarding SD Card Readers and I am sure, the answer where given 100 times, but I dont find them. On Igel OS 11.05.120 I
Continue readingHow to run an executable on a mounted CD/USB in IGEL OS?
All , I followed the I followed this article to try and browse to that mounting point: kb.igel.com/igelos-11.03.500/en/adding-an-icon-for-browsing-removable-storage-27246193.html , and it works, but when I browse to a folder I
Continue readingMicrophone being redirected or deteched on IGEL OS
I’m having issues with just the microphone being redirected. It is extremely strange, as I have the webcam denyed in USB redirection. Along with RTAV turned on. Any ideas on
Continue readingHow to free up disk space on IGEL ICG server?
Hi Gents we have a debian with ICG. It did stop working and I found out that the free space is gone. (the original debian disk space was 20 GB)
Continue readingHow to remotely remove the IGEL ICG configuration from IGEL OS?
Hi, how can we remotely remove the ICG configuration from a Client? Custom command etc. ?! Thanks. Hi DBS, in combination with actual ICG/UMS/IGEL OS: kb.igel.com/igelicg-2.03/en/removing-an-endpoint-device-from-icg-43109015.html or did I get
Continue readingIGEL UMS not able to see IGEL OS after turning on VPN as IP address changes
Hey Guys i need some support 🙂 • IGEL OS 11.05 connected at the moment in the Company Network. Device is online in UMS and Shadow working • User Turns
Continue readingTeams on IGEL OS error “Low memory, kill the process”
Is it a safe bet to assume that when Teams presents an error along the lines of “Low memory, kill the process”, it’s an issue of the thin client not
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