Hi All, I need to downgrade more then 100 divices from 11.5.120 to an older firmware (maybe 11.3.530 or 11.4.270, I don’t know yet). But when I Downgrade a device,
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How to configure Fabulatech USB/Webcam Redirection for the WVD session on IGEL OS?
Hi all, I am fairly new to IGEL, hope someone will be able to share some insight. IGEL OS 11.05.100.01 UMS console 6.06.110 I have been able to setup WVD
Continue readingProblems redirecting our Philips Digital Pocket Memo 8000, audio stops working
We have some problems redirecting our Philips Digital Pocket Memo 8000. Redirecting the storage works fine. But after reconnecting the device, while the citrix Session is active, the audio stops
Continue readingAfter upgrading to IGEL OS 11.05.120, my Surface Laptop is not detecting the keyboard and the battery anymore
Hello, after upgrading to 11.05.120 my Surface Laptop is not detecting the keyboard and the battery anymore, any insight on this. I will try 11.05.122! What version of the Surface
Continue readingExternal monitor not working on BYOD notebook with mutiple Intel GPUs
Hello, i got a BYOD notebook with UD Pocket stick, the notebook has 2 GPU intel and nvidia, in the hardwaremonitor both seems be discovered but i dont get any
Continue readingWVD Sessions area is missing completely from Settings in UMS
Trying to Setup WVD but the WVD Sessions area is missing completely from Settings and when i click to add a session WVD isn’t an option. If i do a
Continue readingOn IGEL OS 11.05 the Citrix client just hangs on the signing out page
We have an issue with the newest iGEl firmware (iGEL OS 11-11.05.120) on Dell Latitude 5420 Rugged laptops. We have iGel installed on the laptops to to get to our
Continue readingExperiencing login delays launching Citrix session using Imprivata ProveID Embedded or using Citrix StoreFront
We are experiencing login delays when trying to launch a Citrix virtual desktop session using Imprivata ProveID Embedded (configured in an IGEL profile) or using Citrix StoreFront (configured in a
Continue readingZoom plugin doesn’t seem to work on IGEL OS 11.05.120
Zoom plugin doesn’t seem to work on 11.05.120 I have a policy that enable the Teams/Zoom plugin which was new in 11.04.270 if I am not mistaken. Just rolled out
Continue readingRecommendations for multiple monitor support when using Citrix HDX3DPRO and IGEL OS 11.5 on converted devices
Hi, in a scenario where using Citrix HDX3DPRO and IGEL OS 11.5 on converted devices, what do you suggest about using MULTIPLE MONITORS and so, cpu, memory and graphic card
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