Hi Community, our customer would like to use Jabra Headsets with UD3s (OS11) with Citrix. Audio works. The sticking point: He wants to accept the call with the button on
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Where can I see which IGEL OS devices can be upgraded and which license is needed?
Hello, since the support here is great … i sent in another quetion. We have a small bunch of IZ/UD-Devices with Firmware 10.06.190. I want to upgrade these to IGEL
Continue readingApp shortcuts that I put into the public desktop are not visible by the user account on IGEL Windows devices
shortcuts that I put into the public desktop are not visible by the user account, is this a setting in the UMS environment? You mean all users? > shortcuts that
Continue readingHow to filter on a timespan on IGEL OS?
I’m not finding documentation on how to filter on a timespan. For example I want all systems booted the last (rolling) 7 days Did you had a look on Views?
Continue readingMy IGEL devices lacks the UMS cloud license, although it uses it??
Good morning! I have a strange, contradictory problem: My IGEL lacks the UMS cloud license, although it uses it. Yes, I am serious about that. 1. I did the ICG
Continue readingMissing a “Gain” slider in the sound settings?
I’ve heard reports that people are missing a “Gain” slider in the sound settings, which used to help fix problems with echo. Does that sound familiar to anyone? I searched
Continue readingIs there a “BGINFO” type application for use on IGEL OS to show system information on the desktop?
Good Morning IGEL Community. I have a display question on the IGEL OS. Windows uses the BGINFO file to display system information on the desktop. This is usefule when talking
Continue readingWebcam and audio delays with Citrix Workspace 20.10 on IGEL OS 11.05.100
Hi guys, I have a strange issue with Microsoft Teams in combination with Citrix XenApp (V1912 CU2). Teams is installed on the Terminalserver, HDX and Teams optimization is activated. Installed
Continue readingIs it possible to suppress messages from appearing on the end user device?
Is it possible to suppress messages from appearing on the end user device? From a purely Sales perspective: yes, by renewing this EMP Subscription 😄 but from a Technical POV:
Continue readingAfter update to IGEL OS 11.05.100.1 the Wake-on-LAN proxy does not work anymore
We are in the process of upgrading our ThinClients from 11.4.240.01 to 11.05.100.1. We have an update buddy at each site, this will be updated first and then the rest
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