Hi all, after upgrade to the new 11.04.270 Firmware the functionality logoff after ending citrix session does not work anymore. Is this an known issue? Has anyone an idea for
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Issues with usb headset and IGEL OS? Users cannot hear or be heard
Hi there, is there anyone experiencing issues with usb headset and IGEL OS? Users often complain, that they cannot hear anyone or they are not heard in online meetings using
Continue readingUnable to manage wireless networks on IGEL OS?
We are having a difficulty with our wifi capable devices where we’re users are unable to manage wireless networks. It was available at some point for them, and has now
Continue readingCan I change the FTP port used for updating IGEL OS firmware via ICG?
Good day! Please tell me, when setting up a FTP server for updating the firmware via cloud gateway, can I specify any port that I need? Thank! Good day Dmitry,
Continue readingMultiple IGEL UD Pocket devices fail during the “IGEL Workspace” splashscreen on boot
Hi all, we have multiple devices with UDP which have a problem during the boot process. The boot process seems to fail during the “IGEL Workspace” splashscreen. It never reaches
Continue readingIssues with IGEL RX420, Citrix Workspace App is crashin and Teams HDX support is missing?
Dear Igel community, we can already lie our hands onto an early access Igel Rx420. It came running Igel OS v11.01.100. I am having the following issues so far: Citrix
Continue readingHelp as Microphone is not detected on IGEL OS
Hi , We have made IGEL OS 11.04.240 in a pendive as LIVE OS like UD pocket device using Preparestick. Using this we tried booting from a 64 bit desktop
Continue readingAnyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240?
Anyone able to pass the camera through from a Lenovo-X1/Surface Pro 4 tablet to IGEL OS 11.04.240? I don’t have one by hand but let me ask, does it work
Continue readingUnable to register IGEL OS device to fresh UMS install
Hello – We are migrating our UMS from a local server to a server in a private cloud and are unable to register our test device running OS 11.04.100.1 with
Continue readingSound quality when attending a Zoom meeting through Citrix on IGEL OS?
We seem to be having a problem with the sound quality when attending a Zoom meeting through Citrix, on some peoples laptops the sound is very tinny, is there a
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