Hi all, My company is currently using Wyse Management Suite Cloud (i.e. eu1.wysemanagementsuite.com). The main blocker to convince the business I work for to move to IGEL seems to be
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Setting up SCCM Add-On, ICG connect goes in and out wouldn’t register to UMS
We’re setting up our SCCM Add-On today, it came with OS 11.03.580, ICG connect goes in and out wouldn’t register to UMS. The kb wasn’t clear where to obtain later
Continue readingHow to prevent duplicate IGEL OS device names when renaming devices in the IGEL UMS?
Hi, we want to manually rename our IGEL Clients after automatically import in the UMS. The UMS-internal name will change the network/host name of the device. That’s great. But we
Continue readingHow to verify that the Zoom plugin in the IGEL OS firmware is connecting to the Zoom VDI in the VDA?
Can anyone tell me if there is a quick way to verify that the zoom plugin in the firmware is connecting to the Zoom VDI in the VDA? i’ve verified
Continue readingIGEL Releases IGEL UMS 6.06.100, IGEL Cloud Gateway (ICG) 2.02.110 and IGEL OS 11.04.240
We are happy to announce the release of IGEL UMS 6.06.100, IGEL Cloud Gateway 2.02.110, and IGEL OS 11.04.240. They provide many great new features, significant improvements, and some important
Continue readingHow to configure IGEL OS endpoints to login via Microsoft Active Directory (AD) even if they are connected via ICG?
Hey everbody, You want to know how you can log in to your endpoints via Microsoft Active Directory (AD) even if they are connected via ICG? Check this out, we
Continue readingHotkeys to open a chrome browser while in Imprivata Appliance mode stopped working in IGEL OS 11.04.215
In IGEL OS 11.04.215 firmware I was able to use hotkeys to open a chrome browser while in Imprivata Appliance mode. With 11.04.240 this no longer works. Was this functionality
Continue readingHow to configure clipboard redirection for Citrix sessions in IGEL OS?
Hey, sorry, noddy question – I can see from other posts that clipboard redirection for Citrix sessions is possible but I cannot find the setting for this (have confirmed it’s
Continue readingHow do IGEL OS devices over ICG appear in the “Connected devices” section on the IGEL UMS?
Question about UMS Administration IGEL Cloud Gateway information that appears in the “Connected devices” section. The only devices that will appear are the ones that are online and connected to
Continue readingInsights on IGEL firmware updates for IGEL OS devices located remotely over ICG?
Hello all! I was wondering if anyone had any insight about IGEL firmware updates. If we have UMS and ICG setup for remote work scenarios where thin clients aren’t on
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