Looking for help to export the IGEL devices and show detailed information in particular the device S/N. Not able to find a KB on this, so any help is appreciated.
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Shadowing users on IGEL OS have to scroll up and down as it doesn’t auto-fit the screen
OK, next question, We use the shadowing feature in the UMS console, The guys had VNC viewer installed, but have now had it removed so when they now ‘shadow’ a
Continue readingReceiving ‘Detect Receiver’ Message when connecting to Citrix StoreFront, how do i stop this?
Hi All, I’ve just created a new Citrix Storefront Site and applied a test Appliance mode which points at the store name ie; sitename.domain.com:443 sitename.domain.com:443 and CitrixStore. but when the
Continue readingIs possible to add Web certificate on OSC USB stick to use it with all converted devices?
Hi, Is possible to add Web certificate on OSC USB stick to use it with all converted devices? Thanks Hi, you mean in combination with our discussion from last week
Continue readingError trying to upgrade IGEL OS 10 to OS 11 – “Error: Failed to downoad data”
I am trying to upgrade from os 10.06.130.01 to os 11. I am getting the following error. “Error: Failed to downoad data” The igel is looking for LXIV.ver and the
Continue readingWhere do I find the logs from the IGEL Clients?
Can anyone tell me, where I find the logs from the IGEL Clients (currently logged on user for example)? Thank you 🙂 You mean the Logged in User for Citrix
Continue readingCan I install IGEL OS in a virtual environment for testing?
I have seen a few IGEL tutorial videos that look like the IGEL OS has been virtualized for testing, is this available to use as a resource? I use the
Continue readingAnyone have success configuring the local ICG agent across many igel thin client machines using the mass-deployment key?
anyone have success configuring the local ICG agent across many igel thin client machines using the mass-deployment key? We have about 400 devices to roll out ICG agent config to.
Continue readingCan I update his IGEL IZ devices to IGEL UD OS?
Hi all, I have a customer who has bought in theapst many IZ3, coded as IZ3-HDX10. I know that IZ systems are in EOL and EOM, so customer is asking
Continue readingWhats the purpose of Certificate Management in the IGEL UMS Administration?
Whats the purpose of Certificate Management in the UMS Administration? when searching methods for getting certs to the IGELs doing it via ‘files’ seem like the only way. The Certificate
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