Hi everyone, Just finishing up my OS11 conversion and down to my last 2 devices and need a little help. These are both older Macs (Model A1419) Both have been
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to configure the IGEL OS screensaver default timeout of 5 minutes to say 20 minutes for all devices?
Can I change the screensaver default timeout of 5 minutes to say 20 minutes for all devices but also give the user the possibility to change it in setup? No,
Continue readingHelp setting up Fujitsu ScanSnap USB scanners with USB redirection?
Has anyone successfully setup any USB scanners with USB redirection? I am testing a Fujitsu ScanSnap S510 right now and can’t get our VDIs to see it. If I lsusb
Continue readingHow to configure automatic registration on IGEL OS and UMS?
I’m trying to get automatic registration to work but maybe I’ve missed something. The client can resolve ‘igelrmserver’ and ‘Enable automatic registration’ is checked in UMS. I reset the client
Continue readingWhere the “Asset ID” is stored on the IGEL OS device?
Anyone know where the “Asset ID” is stored on the device? I want to create a script to dynamically set this, as opposed to having somebody edit that field in
Continue readingHow to capture real-time logs from end points in IGEL UMS?
I’m getting reports from multiple customers that their Horizon View connections are dropping around a certain time. I want to rule out it isn’t an IGEL issue, so is there
Continue readingAfter migrating UMS, licenses, certificates, and devices all came over but now can’t get my ICG to connect
Hi guys, I just migrated my UMS server and licenses, certificates, and devices all came over (using an embedded database). The only problem now is that I can’t get my
Continue readingIs there no IGEL OS 11 version of Universal Desktop Converter?
Is there no OS11 version of Universal Desktop Converter? We want to give converting some old Lenovo desktops, but all of our profiles and thin clients are already on OS11
Continue readingIGEL UMS shows only “Global Configuration” > “Default Directory Rules” under UMS Administration?
Hi guys, you know what the problem could be, our UMS show only “Global Configuration” > “Default Directory Rules” under UMS Administration? I’m searching for the category for the licenses.
Continue readingHow to create a mstsc like desktop shortcut so someone can connect directly to a server?
Hi guys, is it possible to create a mstsc like desktop shortcut so someone can connect directly to a server? Yip, you can create a Remote session to a server,
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