Hi, after upgrading to OS 11.01.130 from OS 11.01.110, we have 2 issues, 1) Display switch (Does not work anymore, like in the first OS 11 version. 2) RDP it
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
IGEL UMS crashes at launch “Universal Management Suite Console has stopped working”
Hello, everyone! I am currently upgrading our UMS console and am running into a strange issue. The console launches fine on our primary server, and if installed locally on a
Continue readingError “Forbidden – The server understood the request, but is refusing to fulfill it.” trying to add file to the UMS
Might anyone have an idea for how to fix this? Starting recently, when I try to make a new ‘File’ in the UMS., or to copy a file from a
Continue readingLatest version of IGEL OS not showing in the UMS profiles “based on” list?
Hey 🙂 when trying to change the profiles “based on” I can ́t see the lateset downloaded IZ version (10.06.110). Is there anything I ́m missing? Hey! Sounds like on
Continue readingError: “License: A Workspace Edition license is required to start the upgrade process.” trying to upgrade IGEL OS
Hi, we try to upgrade one OS10 UD3-LX but as far as we know all the settings are ok but we still can’t get passed this screens because of the
Continue readingUMS stuck in ‘update mode’ when upgrading HA environment with 2 domains
If anyone is awake 🙂 Upgrading HA environment with 2 domains. 1 domain shows upgraded, the other domain which has 2 servers shows not upgraded in the console, but locally
Continue readingHow to shut down IGEL OS thin clients and wake the thin clients up at a preconfigured time from UMS?
Is there a way to a) shut down UDC/UD3 thin clients at 11pm, and b) wake the thin clients up at 5am, from UMS? This would happen daily shutting down
Continue readingDevices show up in the UMS console as RED or Offline when I know they are not
I am seeing an issue where devices show up in the UMS console as RED or Offline, however these devices are running just fine and are able to be Shadowed.
Continue readingWhen log in to via AD credentials we don’t have access to the IGEL UMS DB
Good Morning, I created an Active Directory Connection, imported the users and groups I want to have admin access and set the appropriate permissions. We are using the EmbeddedDB. Whenever
Continue readingHow to manually set the default audio device priority on IGEL OS?
Hi, I was wondering if someone knows how to manually set the default audio device priority. My preferred order would be Headphones, HDMI, Internal Reason is, the default now is
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