So the auto-register to UMS has been kind of flaky. Sometimes it works, other times i have to reboot the device after applying igel os before it auto-registers. Are there
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to import an IGEL pbak backup file?
per the documentation theres a “Click Data Source > Add..” part but thats not something that the GUI is showing. i upgraded from 6.01 to 6.02 and it wouldnt allow
Continue readingWhat is the recommended way for updating IGEL UDX devices to IGEL OS 11?
What is the recommended way for updating UDX devices to OS 11? I have attempted to update one via USB and from UMS and it continually states that the file
Continue readingError “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl” pushing desktop configuraiton on IGEL OS
When attempting to push desktop customization’s either by profile or by command, I am getting an odd error message. “Custom Desktop – Error mounting custom_ci partition / dev/mapper/252 on /services/cspl”
Continue readingHelp with the Citrix StoreFront Idle Logoff Script
Does anyone have the Citrix StoreFront Idle Logoff Script working in FW 10.05.800.01? I’ve got two issues on my UD3’s: 1. The custom application does not automatically start; I have
Continue readingHow to downgrade IGEL OS versions?
Hey people, Ive got some returned IGEL from RAM process back and they are on a newer firmware which we are using. (new 10.05.800), and we are on 10.05.500. Is
Continue readingHow to pan the VDI desktop across both monitors after the Citrix session has started on IGEL OS 11?
In a Citrix VDI environment using IGEL OS11 as the endpoint, is there a way to pan the VDI desktop across both monitors after the Citrix session has started? We
Continue readingNew IGEL OS devices skips Appliance mode and goes string to desktop?
Hello. We have a bunch of UD6 igels in Appliance mode…nice, just funnel straight to our Storefront. We just got 4 UD7s, and these, with the same certificates and profile
Continue readingHow to use an IGEL device to cycle through video streams, like switch between IP cameras every 2 minutes?
Hey all, I have an interesting use case that I would like to possibly attempt. I would like to use an IGEL device to cycle through video streams. Like switch
Continue readingIs it possible to toggle between IGEL ICG and direct connections automatically?
Hi! We have some clients that sometimes is temporarily moved to a company’s local network where a direct connection to the UMS is possible. The clients that is connected via
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