Is there a document outlining the best way to move OS10 licenses on UMS5 to UMS6? We need to move the licenses in the way that they were purchased (20,
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to configure / activate ClearType for HDX Session in IGEL Universal W10?
Hey guys, am I correct that its not possible to configure / activate ClearType for HDX Session in igel os Universal W10? I only see this Option if i am
Continue readingCan I export the Profiles I have on the old UMS and import them into the new UMS?
We are in the process of moving into a new building with a brand new infrastructure. We are having to upgrade our iGels to OS 11 and installing a new
Continue readingIGEL UMS best practice sizing guidance?
Hi everyone! When working with larger environments, how many thin clients can an individual UMS support? Looking at the HA documentation, it looks like each UMS can support up to
Continue readingAnyone know of a way to send an email when a new IGEL OS device is added to the UMS?
Hi Guys, Anyone know of a way to send an email when a new iGel is connected up ? Hi Anthony, you mean more or less instantly? If no, entering
Continue readingProblem with 4K TV screens and via Citrix session on IGEL OS, screen remains black
Hello! We are having problems with 4K TV screens and Citrix sessions. If we logon to a Citrix session with 4K resolution the screen remains black. We do see the
Continue readingIGEL UMS Error: “Internal error: java.lang.NullPointerException See log files for details:
Just saw a weird behaviour in my lab. Maybe this post helps if you encounter it yourself. Used default settings on Universal Firmware Update (UFU) in UMS 6 and downloaded
Continue readingGlobal environment (US, EMEA, and APAC) UMS / ICG in each location but 1 IP address GSLB through NetScaler, is this possible?
Hey guys! I’m working with a customer who has three data centers dispersed across the US, EMEA, and APAC. They will have standalone UMS sites at each of these data
Continue readingIGEL OS doesn’t detect neither the keyboard nor mouse on Lenovo T440
Good day I install igel os for the first time on lenovo T440 notebook. Unfortunately Igel doesn’t detect neither the keyboard nor mouse Good evening! Can you give us a
Continue readingHow to setup a windows share for UMS graphics, such as screensavers?
Hey Guys, I was at the ICE training at Synergy last week and they said something about being able to setup a windows share for UMS graphics, such as screensavers.
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