Anyone seen issues with Citrix Appliance mode’s (connecting to storefront via netscaler) timeout taking over the screen You mean a timeout shown on endpoint side just before a Screensaver a.e.?
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
How to manually import device serial numbers vis CSV in as Asset ID into IGEL UMS?
Hey Guys, i would like to import an Asset ID into all devices in UMS, i have a CSV list of Device Serial Number, Asset ID . is there a
Continue readingIGEL devices are making a connection to AWS when conneting to Citrix XenDesktop via Firefox, can we block this?
Hello, in our configuration we have switched on the appliance mode for Citrix XenDesktop. Our local storefront address is stored. We noticed, as soon as we activated this, every Igel
Continue readingNot all IGEL OS devices are receiving mass configuration changes
Configuration Flag/ Reboot: When I do a mass configuration and choose the reboot option instead of “now”. Some devices will not get the configuration. Maybe like a hand full will
Continue readingTying to find out where I download the IGEL OS 11 upgrade for the IGEL UD3
Hey every one I am sure I am a little late to the party like usual, but I am tying to find out where I download the OS 11 upgrade
Continue readingIGEL OS devices can successfully connect to the ICG but registration with UMS fails
hello all, I’ve got a UDPocket on version 10.03.570.01 that I’m trying to connect through ICG so that I can update the firmware to OS11. I can successfully connect to
Continue readingBenefit to running IGEL UMS on AWS or Azure?
Hi Guys, I have my ICG in AWS currently but I was wondering if there is any benefit to running UMS in AWS as well or Azure. Not sure if
Continue readingLooking for more specific requirements for Linux distribution to run IGEL UMS
I would like to install UMS on a Linux distribution. Now I’m looking for more specific requirements. For example “Ubuntu 16.04 64-bit” or “Red Hat Enterprise Linux 7.3 64-bit” come
Continue readingAs CentOS is based on RHEL, does this mean it is a supported OS for IGEL UMS?
At the moment we deploy only CentOS Linux (for automated maintenance and monitoring). As CentOS is based on RHEL, does this mean it is a supported OS for IGEL UMSas
Continue readingReceive error “The firmware “IGEL OS 11-11-01.100” is not compatible trying to upgrade to IGEL OS 11
Hi every body. I try to update my IGELs to OS11. My test IGEL is UD2-LX , OS ver 10.05.800.01. I do the update process using UMS 6.01.130 I made
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