I’m getting a connection failed every time I try to shadow a Win 10 (4.01 device). I’ve built the profile as follows. Is there something I’m missing. Firewall on on
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
After testing IGEL OS 11 on a Zero Client IZ2 HDX10, can i go back to IGEL OS 10?
After testing IGEL OS11 on a Zero Client IZ2 HDX10, can i go back to IGEL OS 10? No, there is no way back! If you want to test, I
Continue readingHow do I get my hands on IGEL private builds?
How do i get my hands on IGEL OS private builds? Which one is needed? I would send the link as PM. Hello Sebastien. Thank you for the reply. I’d
Continue readingReceiving error “org.xmlpull.v1.XmIPullParserExeption: unexpected markup
Its been several months since I’ve accessed my igel remotely. I’m running UMS locally, so leave server blank, then put in my password and get the following error: org.xmlpull.v1.XmIPullParserExeption: unexpected
Continue readingHow to create a profile that remembers the sound preferences of a user on IGEL OS?
Is it possible to create a profile that remembers the sound preferences of a user? At this moment I push a profile with sound set to 0 (PCM Volume). Users
Continue readingWhy is “Citrix Virtual Desktop” missing from appliance mode settings on IGEL OS 11?
Anyone else notice that the “Citrix Virtual Desktop” option is missing from the appliance mode settings when creating a new profile base on 11.x? I’ve upgrade my UMS to version
Continue readingHow does the IGEL UMS handle the situation when a single UMS server (non-HA) goes down?
Hello Everyone, I would like to know how UMS handle the situation when a single UMS server (non-HA) goes down? If an end user reboots the IGEL OS, does it
Continue readingHow can I record 5 IGEL OS clients running at the same time?
We have a customer that needs any utility, like Snagit, to record video/audio from 5 IGEL clients connecting via RDP, simultaneously. Run 5 recordings from the same computer or one
Continue readingWhen trying to connect IGEL OS devices to ICG I receive “Failed to get the certificate from the server”
Hello all, I’m trying to do a quick UMS/ICG setup test in our own cloud environment. I have set up everything and are able to establish a connection between ICG
Continue readingCan’t register IGEL OS Thin Client in my UMS. We already have one IGEL OS device in the UMS
Good Morning, Igel UMS: 5.08.120 Thin Client: Igel UD3-LX 51 (10.05.500.01) I can’t register the Thin Client in my UMS. We already have one TC with Linux in the UMS
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