When I shadow into thin clients, the window is very small. Is there a way to make it larger? I saw System > Remote Access > Shadow > Scale frame
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Every 30 minutes the central portion of the screen goes black for about 0.5 seconds on IGEL OS 11.05.120 on a flashed Dell Wyse 3040
Hi All, Trialling WVD on IGEL… all appears to be working fine however we have noticed every 30 minutes the central portion of the screen goes black for about 0.5
Continue readingError: “this function is currently not available” on IGEL UMS Web App
Hi, we’re having some issues with our IGEL UMS Web App. The device overview throws an Error: “this function is currently not available”. Also the novnc Viewer is not working.
Continue readingWhat is the best way to rename the UD Pockets automatically? (Prefix+UUID)
What is the best way to rename the UD Pockets automatically? (Prefix+UUID) You mean automatically? A way could be to use the Autorenaming with Naming convention could help (even if
Continue readingCan we add a rule for Jabra-USB-headsets in “Native USB Redirection”?
Hello, I really appreciate this useful guide which allows us to use Microsoft Teams in Citrix with great performance :-) files.igelcommunity.com/igelos_ucc_configuration_guide.pdf The Jabra USB Headsets work fine in MS Teams
Continue readingHow to change the default IGEL UMS admin password?
Hi, I have a UMS deployment that was setup by someone else. We have turned on LDAP authentication and added our needed user accounts. Problem comes in that we need
Continue readingWhen I update the ICG using the .bin file does it update the OS stuff too?
Dumb question. When I update the ICG using the .bin file does it update the OS stuff too (generally apt-get update) or do I have to do that manually? Anyway
Continue readingSeveral IGEL OS 11.05.120 devices crashing with error message “system memory low”
on 11.05.120 we have several devices crashing citrix with the message system memory low … Which kind of devices, how many RAM is mounted and.. are you using Teams as
Continue readingCan I update the IGEL RX420 device locally via USB Thumb drive or via http server?
hello everyone, with a RX 420 iGEL device on 11.01.100, trying to update the device firmware. it appears UMS is not working. is there a way to update the device
Continue readingHow to add bookmarks to Chrome / Firefox in IGEL OS?
So I am trying to get bookmarks working but i just can’t get it working. I have tried both chrome and firefox. I have UMS file rule in place that
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