Hi, I have a problem with the Onscreen-Keyboard – after a while I get the following screen when trying to set an input. Hi Joachim, which Firmware are you using?
Continue readingIntermittent display problems with IGEL OS -randomly during the day one of the displays goes black
Dear all, We are having intermittent display problems with our iGEL units. All our users are setup with 2 monitors (extended display) connected via display port to DVI on the
Continue readingCUPS printer Definition disappears after reboot on IGEL OS 11.02.150.01
CUPS Definition disappears OS: 11.02.150.01 We encounter a problem defining a local connection (USB) to HP Lasejet 3015. In UMS: We edit workstation settings (Geräte/CUPS/Drucker maybe in english is Devices/CUPS/Printer/)
Continue readingHow do I properly upgrade IGEL UD3 devices from IGEL OS 10 to IGEL OS 11?
Hello! I am trying to upgrade a UD3 device of ours from os10 to os11. The device has an ‘unlimited license present’. I upgraded the device from 10.05.500.01 to 10.06.130.01
Continue readingUSB drive is detected in the IGEL disk utility but does not show up in Windows?
Hi All, I have a strange issue with USB redirection and RDP session – I have a USB redirection policy setup as per the document: kb.igel.com/igelos-11.02.100/en/mapping-usb-storage-media-into-rdp-sessions-23514690.html One of my users
Continue readingIGEL UMS server stopped allocating licenses
UMS server has suddenly stopped allocating licenses. We have sufficient licenses. I am also unable to allocated the manually, I just get a Connection error message when trying to do
Continue readingHow to create a IGEL UMS Profile with the ability to add a web link to the IGEL OS desktop?
Hello Everyone, looking for a way to create a new profile with the ability to add a web link to the desktop. Any help would be appreciated. Hello, you mean
Continue readingHow to create a web link on the IGEL OS desktop?
Hello everyone, looking to create a profile that has the ability of having a link on the desktop for staffers to click. The link would be a standard URL web
Continue readingIGEL ICG has never been reliable
Hello all. I recently took over our igel environment and realized that our ICG has never been reliable. We have UMS6; ICG 2.01.110; OS11 for endpoints. I was not involved
Continue readingIGEL OS Bluetooth manager won’t come up to pair a Bluetooth mouse on ASUS VivoBook Flip 14 TP412UA
Hello people! I am trying to enable Bluetooth on a ASUS VivoBook Flip 14 TP412UA. I have the following settings configured via a profile. But I am still not getting
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