In IGEL thin client, I configured to 2 network interface. First one is to my terminal where I am in the same network with my UMS. Then, I added a
Continue readingFirewall Troubleshooting and Support Articles in the IGEL Community
Linux Packages required for installing IGEL Cloud Gateway on CentOS 7
Does anyone know if there are specific packages that are required for installing IGEL Cloud Gateway on CentOS 7? We currently only deploy CentOS so I don’t think Ubuntu is
Continue readingIGEL Cloud Gateway (ICG) Security Hardening Best Practices – Part 1
Join the IGEL Community and IGEL’s Sebastien Perusat, Team Lead Enterprise Presales EMEA, for a deep-dive webinar on IGEL Cloud Gateway (ICG) security hardening best practices. In this webinar, you
Continue readingDoes the IGEL ICG Agent periodically check for connectivity with the ICG?
Does the ICG Agent periodically check for connectivity with the ICG? And if so, does it attempt to reconnect? I know that it’s normal behavior, but whenever we have to
Continue readingHow do I get the IGEL client into the internal network?
Hi everybody my name is Miguel How do I get the IGEL client into the internal network? We used to get the clients into the internal network via the DHCP
Continue readingIGEL UMS Error Message “Error No response from Thin Client received”
We are using UMS v6.05.100 and ICG v2.02.100 in our environment as we attempt to manage our External IGEL Endpoint and we are getting the following Error Message “Error No
Continue readingIs there any way to edit the IGEL OS device IP?
Is there any way to edit the device IP? We have some devices temporarily going to a different network and would like to manually update the IP in UMS. Checkout
Continue readingWhat port do I need open for IGEL ICG shadowing?
What port or ports do I need open for shadowing? We can shadow from are local IGEL server but anybody from their computer using USM Console can’t shadow into any
Continue readingIs there a way to get the new IGEL UMS WebApp Shadowing working from an admin client instead of opening it on the server via the browser?
Is there a way to get the new WebApp Shadowing working from an admin client instead of opening it on the server via the browser? Can’t you open it in
Continue readingShadow an IGEL OS via IGEL Cloud Gateway (ICG)
I have UMS at the latest version, I have ICG at the latest version. I am trying to shadow an iGEL via ICG. I send the shadow request. The iGEL
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