Hi gents, we have Dell Latitude E6430 converted to IGels and when they ware tested with Igel )S 10.x the cameras worked. we tested monitors with cameras Dell P2418HZM this
Continue readingIGEL Licensing Troubleshooting and Support Articles in the IGEL Community
How to list all computers which have an IGEL OS license on the activation page?
Hello, is there a way to list all computers which have a license on the activation page? or inside UMS? In the UMS, you can make a View, or go
Continue readingHow to report on if an IGEL OS device are doubled licensed?
I currently found an issue where I have machines being assigned to multiple WE & EMP license. Is there a quick way for me to find what machines are doubled
Continue readingHow to manually add a license to an IGEL OS device
I need to use Igel11 WE and EMP licenses at Igels that are currently not connected via ICG to our regular UMS. We started using Igels with a second UMS
Continue readingCisco Jabber lose their settings on IGEL OS, please help
hey guys, we have some interesting issue with cisco jabber. we are using HP T610, HP T620 and igel UD3, UD6. Jabber at all works fine within citrix and also
Continue readingHow to get difference between the clients in UMS and the IGEL License Portal?
Hi, is there a way to get the difference between the clients in UMS and the igel license portal? We have to delete some assets from the license portal to
Continue readingWhats the best way to release an IGEL license from a device after factory converting it?
Whats the best way to release a license from a device after factory converting it? I know you can remove from the portal, but i’m trying to apply a demo
Continue readingHow to decomission an IGEL device and release the device license on the UMS server?
Hello, how can i decomission a device and release the device license on the ums server? Hello! you mean remove the device from a license perspective? For the moment you
Continue readingHow to update a Dell Wyse Thinclient to IGEL OS? Does UDC/OSC require a license?
Maybe it’s a simple thing, but i can’t seem to find the answer for it. If i want to update let’s say a Dell Wyse Thinclient 5070 to IGEL OS
Continue readingWhat happens if an IGEL Workspace Edition license pack expires and the customer refuses/forgets to buy a renewal?
This might sound like a dumb question. Image I have IGEL Workspace Edition licenses in my activation portal. UMS is connected and delivers Workspace Edition licenses to my OS 11
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